Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Role Description
Support essential marketing operations initiatives in Marketo and Microsoft Dynamics such as managing form creation, lead lifecycle, lead scoring, lead nurturing, segmentation, and data cleansing to support demand generation
Support event initiatives through planning of lead designation, and the creation and scheduling of follow-up nurture communications
Perform day-to-day email marketing activities and troubleshooting including multi-touch email nurturing program setup, scheduling, testing, data cleansing, and deployment –
Support the technical execution of integrated marketing strategies through our marketing automation platform by creating and optimizing lead nurture program
Email marketing program development and execution, including segmentation, testing, and deployment
Assist in the maintenance of marketing automation integration with CRM and additional marketing applications
Manage marketing automation efforts and processes, proactively researching and implementing latest best practices, strategies, and industry standards to ensure continuous improvement
Plan and perform A/B testing to define and execute enhancements to productivity, conversion rates, programs/campaign ROI, and sales growth
Behaviors and Competencies
Adaptability: Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace.
Analytical Thinking: Can understand and interpret basic data or information.
Business Acumen: Can understand and apply basic business concepts and terminology.
Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned.
Communication: Can communicate simple ideas and information clearly.
Creativity: Can think beyond conventional solutions and propose simple creative alternatives.
Customer-Centric Mindset: Can demonstrate an understanding of customer needs and preferences when assigned tasks. Responds to customer inquiries and feedback in a timely and courteous manner.
Data Analysis: Can understand basic data sets and use simple analytical techniques to extract insights.
Digital Acumen: Can demonstrate an understanding of basic digital tools and technologies.
Innovation: Can contribute to brainstorming sessions and propose simple ideas.
Skill Level Requirements
Advanced proficiency with Excel and PowerPoint - Basic
Ability to utilize Marketing specific software tools or applications proficiently - Basic
Ability to use data to inform all decisions - Basic
Strong project management and organization skills - Basic
Ability to manage multiple projects in a fast-paced environment - Basic
Ability to prioritize and multi-task and meet deadlines - Basic
Other Requirements
Completed Bachelor’s degree in Marketing, Business, or a related field.
3-5 years of marketing or technology industry experience
Experience with marketing automation and/or marketing operations
Knowledge of database management concepts and best practices
High-level understanding of regulations covering personal data e.g. GDPR, CCPA, PIPEDA, etc.
The estimated annual pay range for this position is $45,000 - $75,000 which includes a base salary plus bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Top Skills
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience.
Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization.
Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers.
Execute your IT vision with stress-free, scalable solutions you – and your people – will love.
SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
