About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.
Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
About the Role
Title: Marketing Associate
Reports to: Head of Brand
Location: Austin, TX
CharterUP is looking for a dynamic Marketing Associate who can both think strategically and execute relentlessly. This is not a passive coordination role. You will own initiatives end-to-end, move quickly, and proactively identify opportunities to elevate the CharterUP brand. You will operate across content, PR, campaigns, and executive visibility, partnering closely with leadership, design, and creative teams to turn strategy into consistent, high-impact output.
This role is ideal for someone who thrives in fast-moving environments, enjoys wearing multiple hats, and takes pride in driving work from idea to execution without waiting for direction.
What You’ll DoCampaign & Content Execution- Drive execution of integrated marketing campaigns across LinkedIn, email, web, and paid channels
- Own timelines, deliverables, and cross-functional coordination
- Ensure campaigns launch on time and at a high standard
- Translate business priorities into compelling marketing initiatives and narratives
- Event Support: researching relevant industry events to attend, assisting with marketing collateral development, general support across event preparation
- Identify and drive opportunities that elevate the CharterUP brand and executive team
- Support media outreach, speaking opportunities, podcast placements, and thought leadership initiatives
- Draft and refine press pitches, talking points, and executive communications
- Help position CharterUP leadership as industry voices within mobility, technology, and transportation
- Build relationships with influencers, media contacts, and external partners
- Contribute to development of blogs, newsletters, LinkedIn content, and brand storytelling
- Coordinate research on white paper subjects
- Support recurring content initiatives and executive visibility programs
- Help create messaging that is clear, engaging, and aligned to business priorities
- Partner closely with design, video, and leadership teams to bring campaigns and content to life
- Coordinate freelancers, agencies, partners, and external vendors as needed
- Keep projects moving with urgency and accountability
- Use tools to track campaign and content performance metrics (e.g using Google Analytics)
- Identify what is working and where improvements can be made
- Continuously optimize execution, processes, and output quality
- 4+ years of industry experience in marketing, brand communications, or related fields managing multiple marketing project initiatives
- Excellent writing and storytelling ability across multiple formats (blogs, newsletters, etc.) - please provide example links
- Proven ability to independently own projects from concept through execution
- Highly proficient with Google Analytics to tracking performance
- Experience with event support and coordination
- Demonstrated organizational skills to manage multiple projects and attention to detail
- Comfortable operating in a fast-paced, high-growth environment with evolving priorities
- Highly proactive, resourceful, and solutions-oriented
- Experience with B2B, technology, SaaS, or product marketing environments is a plus
Recruiting Process
- Step 1 - Video call: Talent Acquisition interview
- Step 2 - Video call: Hiring Manager interview
- Step 3 - Video call: Team interviews
- Step 4 - Offer & Background Check
- Welcome aboard!
We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.
- Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.
Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
We hire in the U.S. and Canada and are actively expanding our global footprint.
Skills Required
- 4+ years of industry experience in marketing, brand communications, or related fields managing multiple marketing project initiatives
- Excellent writing and storytelling ability across multiple formats
- Proven ability to independently own projects from concept through execution
- Highly proficient with Google Analytics to tracking performance
- Experience with event support and coordination
- Demonstrated organizational skills to manage multiple projects and attention to detail
- Comfortable operating in a fast-paced, high-growth environment
- Experience with B2B, technology, SaaS, or product marketing environments is a plus
What We Do
CharterUP is the world’s largest bus‑booking platform—an AI‑powered marketplace and operating system for group transit. We let organizations book vehicles in minutes with instant pricing, real‑time availability, and transparent operator selection across a vetted network of 500+ operators and 6,000+ vehicles in all 50 states and Canada. Customers manage trips end‑to‑end with Rider and Driver apps for live tracking, seat reservations, passenger management, and automated updates, and can license a white‑label solution to run ongoing shuttle programs under their own brand. From daily employee shuttles and campus routes to major events, construction logistics, and emergency response, CharterUP pairs nationwide scale with modern software to make complex transportation simple, reliable, and auditable.
Why Work With Us
CharterUP is the world’s largest bus‑booking platform - an AI‑powered, self‑serve marketplace and OS for group transit - uniting 500+ operators and 6,000+ vehicles across the U.S. & Canada. We move fast, give you ownership of outsized problems, and deliver. Help modernize an under‑innovated industry, win big with results, and grow at startup speed.
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