The Role
Our Journey
ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.
Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.
Your Adventure Ahead
- Organize and coordinate communication materials for marketing campaigns across various platforms, including ShopBack App & Web, CRM, social media, and external paid channels.
- Create compelling content and manage our brands' social media accounts.
- Collaborate closely with channel partners, internal teams, and external stakeholders to ensure the seamless execution of marketing programs, aligning with the company's overall business goals.
- Schedule onsite assets and ensure optimal exposure for every deal secured by the Business Development team.
- Manage and maintain assets on various platforms, including the ShopBack App and Web.
- Investigate and proactively resolve any operational issues that may arise.
- Optimize platform assets, regularly analyze website performance and data, and share key insights and learnings with the internal marketing team.
- Support UI/UX enhancement projects and digital touchpoints to improve customer engagement and satisfaction.
- Take on additional ad hoc projects as necessary to support marketing initiatives.
Essentials to Succeed
- Minimum 1 year of experience in marketing.
- Proficiency in English and Chinese is required to communicate with stakeholders in the market.
- Strong collaboration and interpersonal skills to work closely with channel partners, internal teams, and external stakeholders.
- Excellent written and verbal communication skills, with a strong ability to create compelling content and manage social media accounts effectively.
- Proactive problem-solving skills and the ability to address operational issues efficiently.
- Exceptional organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Positive & Agile working mentality
- Candidates with advanced Excel skills are preferred.
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
We are committed to protecting your data and ensuring fairness in our recruitment process. As part of this process, we use AI tools to assist with tasks such as application screening and candidate matching. These tools are designed to enhance efficiency and reduce bias, and their use complies with applicable data protection laws and our commitment to fair employment practices. Your personal data will be processed securely and transparently, and final hiring decisions are always made by our recruitment team, not by automated systems. If you have any questions about how your data is used, or wish to exercise any of your rights including the right to such processing, please contact us at [email protected].
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The Company
What We Do
The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 40 million shoppers across 11 markets.
Driven by the vision to become the world's most rewarding way to shop, ShopBack is dedicated to saving members money and time, while delivering delightful experiences with every purchase. The platform also enables merchants and brands to engage with their members in a cost-effective manner.
Founded in 2014, ShopBack now powers over US$4 billion in annual sales for over 20,000 online and in-store partners, with over half a million transactions happening via the platform daily. In 2022, ShopBack expanded its offerings into the realm of financial services with the launch of ShopBack Pay and PayLater - providing members with responsible and convenient payment options at checkout, while empowering partners with more ways to engage potential customers.
Merchants and brand partners interested in collaborating can connect with us here: https://corporate.shopback.com/partnerships
