Marketing Associate

Our Journey

ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car. Their brainstorming session sparked the concept of a more rewarding way to shop, starting with the idea of earning online Cashback.

From those late-night musings emerged the ShopBack Group, now the leading shopping, rewards, and payments platform in Asia-Pacific. With over 45 million shoppers across 12 markets (and counting!), ShopBack now facilitates more than half a million transactions daily for over 20,000 online and in-store partners.

Fresh off its debut in the European market, ShopBack is on the lookout for thrill-seekers to embark on this exhilarating journey to build The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

Warning: Not for the faint-hearted. Possible side effects may include spending more on shopping (but don't worry — you earn Cashback).

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Your Adventure Ahead

• Organize and coordinate communication materials for marketing campaigns across various platforms, including ShopBack App & Web, CRM, social media, and external paid channels.
• Create compelling content and manage our brands' social media accounts.
• Collaborate closely with channel partners, internal teams, and external stakeholders to ensure the seamless execution of marketing programs, aligning with the company's overall business goals.
• Schedule onsite assets and ensure optimal exposure for every deal secured by the Business Development team.
• Manage and maintain assets on various platforms, including the ShopBack App and Web.
• Investigate and proactively resolve any operational issues that may arise.
• Optimize platform assets, regularly analyze website performance and data, and share key insights and learnings with the internal marketing team.
• Support UI/UX enhancement projects and digital touchpoints to improve customer engagement and satisfaction.
• Take on additional ad hoc projects as necessary to support marketing initiatives.

Essentials to Succeed

• Minimum 1 year of experience in marketing.
• Proficiency in Cantonese, English and Mandarin Chinese is required to communicate with stakeholders in the market.
• Strong collaboration and interpersonal skills to work closely with channel partners, internal teams, and external stakeholders.
• Excellent written and verbal communication skills, with a strong ability to create compelling content and manage social media accounts effectively.
• Proactive problem-solving skills and the ability to address operational issues efficiently.
• Exceptional organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Positive & Agile working mentality 
• Candidates with basic Excel skills are preferred.

Exclusively for ShopBackers

* Hybrid working and work-from-anywhere benefit

* Competitive compensation

* Transparent career progression paths and learning opportunities

* Candid, open and collaborative culture

* Talented and driven teammates across the world