Marketing Associate - Social & Community

Posted 7 Days Ago
Be an Early Applicant
San Francisco, CA
In-Office
100K-165K Annually
Mid level
Fintech • Payments
The Role
The Marketing Associate will create AI-assisted content, manage social media presence, and track engagement metrics while collaborating with teams for campaign execution.
Summary Generated by Built In

Stronghold is a fintech infrastructure company reimagining how money moves—securely, transparently, and with next-gen compliance at its core. We provide developer-friendly APIs that power fast, secure pay-by-bank and embedded payments. Our SHx token brings a new layer of utility to our ecosystem, supporting merchant rewards, governance, and decentralized financing.

We're also an AI-forward company. At Stronghold, AI isn't a buzzword—it's foundational. We integrate AI tools and workflows into every department, from product development and engineering, to finance, marketing, compliance, and operations. AI accelerates our decision-making, enhances our customer experience, and enables every team member to operate at a higher level of efficiency and creativity.

Headquartered in the San Francisco Bay Area with deep roots in New Zealand, we operate with a global mindset and local grit. We’re a diverse team of technologists, operators, and industry experts driven by curiosity and impact. At Stronghold, we value speed over red tape, substance over flash, and innovation without ego.

Our core values: Be Self-Aware, Have Good Judgment, Be Curious, Seek Innovation, Communicate Clearly, Make a High Impact, Be Bold, Be Selfless, Be Accountable, Be Honest, and Show Grit.

About the Role

As our Marketing Associate, you'll work across Stronghold and SHx to produce high-quality, AI-assisted marketing content that supports social growth, campaign execution, and product storytelling. You’ll operate in a fast-paced, execution-heavy role where you collaborate with the Community Manager, Product Marketing  and Content to bring our brand voice to life across multiple platforms. This role reports to our Director of Marketing.

What You'll Do

  • Execute daily operations for Stronghold and SHx’s social presence (X, LinkedIn, Discord, Telegram).

  • Use AI tools (ChatGPT, Midjourney, DALL·E, Canva) to create marketing collateral — blog posts, visuals, memes, email campaigns.

  • Build and manage a content calendar across channels in partnership with the team.

  • Repurpose long-form content into formats fit for social, email, or web.

  • Monitor engagement metrics and report insights to improve future campaigns.

  • Support campaign execution for SHx marketing, governance updates, and merchant rewards programs.

Who You Are

  • 3–7 years of experience in marketing, content, or social roles.

  • Strong writing skills with an eye for tone, clarity, and brand alignment.

  • Experience managing social channels, communities, and/or newsletters.

  • Proficiency with AI and visual design tools (e.g., ChatGPT, Midjourney, DALL·E, Canva).

  • Comfortable supporting brand voice and campaigns across both B2B and crypto-native audiences.

  • Highly organized, self-motivated, and able to hit deadlines in a fast-paced environment.

  • Bonus: Familiarity with Discord, Telegram, Canva, Notion, HubSpot, or Figma.

As an equal opportunity employer, Stronghold does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, marital status, religion, national origin, ancestry, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.

Authorized to work in the United States (required)

No visa sponsorship available at this time

Top Skills

Ai Tools
Canva
Chatgpt
Dall*E
Discord
Figma
Hubspot
Midjourney
Telegram
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The Company
HQ: San Francisco, CA
25 Employees
Year Founded: 2017

What We Do

Stronghold creates virtual payment networks that enable developers to access legacy and next-generation payment networks, all through a simple API

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