Purpose of Position
AdOps Specialists provide operational support to Client Services (CS) teams and are focused on supporting the delivery of our service packages. It is an entry-level position which provides an ideal first step into the affiliate marketing industry. AdOps Specialists work across a wide range of sectors and industries by leveraging our award-winning Awin network.
An ideal first step into the industry, the role will help you understand what goes into creating a leading affiliate program and how Awin helps facilitate that. Awinners will have the opportunity to apply for other departmental roles within the business (if experience, suitability, skillset and location requirements are met).
Key Tasks
Work alongside the CS team to provide support to some of the network's largest clients in line with some of the following tasks:
- Upload offers and creatives to advertiser programs and assist with communicating details to publisher partners.
- Assist with producing regular reports, extracting, and manipulating data for interpretation by CS teams.
- Produce gap analysis reports and recruit affiliates onto programs in collaboration with account management and publisher teams.
- Perform program audits and monitor affiliate performance to ensure network compliance.
- Conduct ad-hoc account health checks, competitor benchmarking and other requests.
- Take a proactive approach with assigned projects and cases, escalating issues to the appropriate team member/level when necessary.
Skills & Expertise
- Fluent in English and Polish – you will need to communicate with internal staff and external clients on a daily basis.
- Able to prioritize workload and meet multiple client deadlines
- Willing to help peers and pick up additional tasks to share workload
- Show impeccable attention to detail for internal and external facing work
- Demonstrate a proactive approach to improving efficiencies and quality of work
- Take charge of individual responsibilities and arrange appropriate cover for time off
- Once settled, be approachable and help train more junior members of staff in the company
Skills Required
- Fluent in English and Polish
- Ability to prioritize workload and meet multiple client deadlines
- Willingness to help peers and take on additional tasks
- Impeccable attention to detail
- Proactive approach to improving efficiency and work quality
- Ability to take responsibility for assigned work and arrange appropriate coverage during time off
- Ability to help train junior staff after becoming established in the role
