Marketing Assistant

Posted Yesterday
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Rancho Mission Viejo, CA, USA
In-Office
21-22 Hourly
Mid level
Professional Services • Real Estate • Consulting • Hospitality
The Role
Support the Marketing team with front-office duties, lead and move-in logistics, database maintenance, event coordination, clerical tasks, and resident orientation to ensure smooth operations and readiness for move-ins.
Summary Generated by Built In

Reata Glen is immediately hiring a Marketing Assistant!

  • Full Time: $20.75-$22.00 per hour
  • Schedule: Monday - Friday, 8:30am-5:00pm

  • LOTS of growth opportunity in a stable & beautiful work environment.
  • Fulltime Benefits include PTO, Holidays, Medical, Dental, Vision, Life Insurance, and more.
  • 401k with employer match.
  • Tuition Assistance.
  • Talent development program.
  • Access to on-demand pay.
  • Commuter reimbursement.

GENERAL SUMMARY:

The Marketing Assistant is responsible for assisting the front office of the Marketing Department and assisting with the logistics of resident moves. They welcome visitors and clients, answer a multi-line phone, and support the Marketing team with a wide variety of clerical and administrative duties. Duties are for a specified period as determined upon hire.

PRINCIPLE DUTIES:

  • Assists with home tours and walk-throughs to prepare future residents for their move.
  • Conduct call-outs to prospective clients with overdue activities to clean up lead database.
  • Completes pre move-in and post move-in checklists to ensure homes are ready for move in.
  • Orients new residents to the community and ensures a smooth transition to the operations team.
  • Organizes detailed records of current and future depositors, assists in processing sales paperwork, updates the database, and creates files.
  • Ensures inventory for brochures, collateral, and other essential supplies are available and up-to-date.
  • Maintains and orders office supplies, as directed.

ADDITIONAL DUTIES:

  • Answers a multi-line telephone and voice-mail system. Greets customers upon arrival, communicates with internal departments and residents, assisting as needed.
  • Supports the Marketing Director and Marketing team with general clerical duties including copying, scanning, faxing, collating, organizing, creating brochures, mailing newsletters, etc.
  • Prepares and processes incoming and outgoing mail.
  • Maintains Excel spreadsheets and other reports as necessary.
  • Assists with planning and coordinating of on and off-site marketing presentations and events to include venue selection, menu planning, invitations, RSVPs, valet and other vendor logistics.
  • Assists with completion of Move-in Paperwork as needed.
  • Performs additional work duties and responsibilities as assigned.

QUALIFICATIONS:

  • Minimum three years administrative support experience, at least one of which was in a sales environment.
  • Excellent customer service skills.
  • Excellent written and verbal communication skills.
  • Strong organizational and time management skills. Strong attention to detail.
  • Ability to handle multiple priorities while working in an area of constant distractions.
  • Good judgment and problem solving skills.
  • Strong computer skills, including Microsoft Office Suite (Word, Outlook, and Excel). Ability to learn new computer applications.
  • Associate or other college degree a plus

CRITICAL FUNCTION:

  • This position is essential to the safety of our residents and staff; and to the operation and function of the community. Employee may be recalled to report to work for an emergency, unusual occurrence, resident care need, visit from regulatory/governing agencies or any other event deemed necessary by the Executive Director, Administrator, and designee.

Skills Required

  • Minimum three years administrative support experience, at least one year in a sales environment
  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills; strong attention to detail
  • Ability to handle multiple priorities while working in an area of constant distractions
  • Good judgment and problem solving skills
  • Strong computer skills, including Microsoft Office Suite (Word, Outlook, Excel); ability to learn new applications
  • Associate or other college degree
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The Company
74 Employees

What We Do

Continuing Life provides specialized advisory and business services for retirement communities, specifically Continuing Care Retirement Communities (CCRCs). Their comprehensive solutions range from pre-marketing start-up communities to providing ongoing operational support for stabilized communities, including accounting, finance, human resources, and IT systems. They aim to provide a total one-stop solution for operating full-scale retirement communities where both residents and employees thrive.

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