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Job Title
Marketing and Business Development Coordinator – Programs and Operations
Department
Marketing and Business Development
Office Location
Birmingham
Reports To
Marketing and Business Development Program Managers & Head of Marketing and Business Development
Working Hours
35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further.
Firm Description
Hogan Lovells is one of the leading global law firms. Our distinctive market position is founded on our exceptional breadth of our practice, on deep industry knowledge, and on our 'one team' global approach. Formed through the combination of two top international law firms, Hogan Lovells has over 40 offices in the Americas, Asia-Pacific, Europe, the Middle East and Africa.
With a presence in the world's major financial and commercial markets, we are well placed to provide excellent business-oriented advice to our clients locally and internationally. Our people are the key to our success, which is why we seek to recruit and retain the most talented individuals in all regions of our global practice.
In the UK Hogan Lovells has offices in Birmingham and London. The Birmingham office opened in 2015 and has a number of practice areas including Corporate/Commercial, Construction, Finance, Litigation, Arbitration and Employment (LAE) and Real Estate, as well as our Legal Delivery Centre and Business Team.
Department Description
We have a well-established global Marketing and Business Development (M&BD) team, which supports the firm on a wide range of business development, marketing and client relationship management activities. The team is divided into several key areas: including Practice M&BD, Clients and Sectors, Pitches and Pursuits, which manage strategic global and regional pitches; Corporate Communications, which comprises public relations, brand, design, events, and digital; and campaigns and projects.
Role Overview
This role will be aligned with the Office of the CMO and support on a range of M&BD programs and operations. The principal focus will be on supporting the global New Business Award Program (NBAP) and Hogan Lovells Connect.
NBAP is part of the firm’s Sales Transformation Program, a best practice approach to selling and cross-selling to our clients. A key component is “Celebrating New Business” focused on recognising the contributions of individuals in winning new work.
Hogan Lovells Connect is our global, coordinated program of local law firms worldwide. It brings together our global networks through a consistent approach centred on quality, service and collaboration, enabling us to deliver outstanding results for clients worldwide.
We need a proactive, organised, analytical, and detail-oriented Coordinator, with strong communication and interpersonal skills, to support the M&BD team in a variety of activities.
Key Responsibilities / Accountabilities
New Business Award Program
Project and Information Management
Manage all Program file-sharing databases, application trackers, financial calculators, applicant and stakeholder communications and templates, and list of global stakeholder contacts.
Manage and test technology platforms to streamline internal communications processes.
Manage and maintain the internal web page, including all global policies, FAQs, and internal communications.
Conduct research and prepare weekly status updates, including application recommendations for NBAP core team approval.
Contribute suggestions for process improvements to workflows, systems, and Program communication cascade.
Communications
Support the coordination, analysis, and drafting of NBAP application approval and award communications with Program Managers, NBAP core team, applicants, key decision makers, and internal stakeholders.
Prepare new applications summaries and lead application review calls with the NBAP core team.
Support NBAP profile-raising opportunities (e.g., information sessions, town halls, webinars, etc.) in collaboration with NBAP core team.
Support internal communications and draft win stories to promote the Program.
Financial Analysis and Reporting
Maintain and evaluate matter financials for all applications and manage monthly and quarterly budgets.
Monitor applications for changes to eligibility and report updates to Program Managers.
Prepare monthly program status reports for the Project Team and firm leadership.
Support ad hoc financial requests and work with Program Manager as needed.
Hogan Lovells Connect Program
Provide support on the Hogan Lovells Connect Program, including:
Data Management, Monitoring and Regular Reporting
Manage day-to-day updates and tracking of internal Connect database, ensuring activity is regularly captured and recorded.
Update trackers with work and opportunities referred to / from Connect Firms.
Assist with arranging and recording regular reviews of relationships and feedback.
Communications and Team Support
Support the coordination of drafting and formatting of regular communications to Connect Firms.
Assist with identifying and sharing of relevant thought leadership.
Support in profile raising activities across internal and external communications, including newsletters and updates.
Arrange regular core and regional team calls; attending, tracking and ensuring actionable deliverables are shared and monitored.
Business Development and Events
Assist with requests for credentials / examples of previous work done with Connect Firms.
Assist with preparation of any events, webinars, training with / for Connect Firms.
Assist with tracking and follow up communications after meetings, events and conferences.
Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services.
All members of the firm participate in our Responsible Business program.
Person Specification
Qualifications and Training
Experience working in a business development or financial environment.
Demonstrates an understanding of the firm's business and marketplace.
Experience of, and comfortable in, a partnership or equivalent professional services environment.
Experience with managing, analysing, and reporting on large data sets and using Microsoft Excel.
A general understanding of economic drivers and revenue financials.
A general understanding of the commercial world and its drivers.
A general understanding of business development processes.
Strong written and verbal communication skills.
Strong mathematical and analytical skills.
General Attributes
Demonstrates a keen interest in self-development.
Demonstrates consistent excellent service delivery to internal clients.
Demonstrates initiative and internal motivation.
Ability to exercise good judgement and act autonomously with minimal guidance.
A proactive collaborator who thinks on their feet and takes initiative.
Able to create a positive working relationship with colleagues, peers, partners, and applicants.
Ability to exercise good judgement and act autonomously with minimal guidance.
Pragmatic, robust, diplomatic, and resourceful, with the ability to adapt quickly to different situations and personalities.
A “head for numbers” and comfortable with managing large data sets.
Agile Working Statement
Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.
Equal Opportunities
It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of racial or ethnic origin, religion, sex , gender and gender identity, age, sexual orientation, marital and civil partnership status, pregnancy or disability.
Top Skills
What We Do
Straight talking. Thinking around corners. Understanding and solving the problem before it becomes a problem. Performing as a team, no matter where we’re sitting. Delivering clear and practical advice that gets your job done.
Our 2,600+ lawyers work together with you to solve the toughest legal issues in major industries and commercial centers around the world. Whether you’re expanding into new markets, considering capital from new sources, or dealing with increasingly complex regulation or disputes, we help you stay on top of your risks and opportunities.
A fast-changing and inter-connected world requires fresh thinking combined with proven experience. That's what we provide. Progress starts with ideas. And while imagination helps at every level, our legal solutions are aligned with your business strategy. Our experience in cross-border and emerging economies gives us the market perspective to be your global partner. We believe that when knowledge travels, opportunities arise.
Our team has a wide range of backgrounds. Diversity of backgrounds and experience delivers a broader perspective. Perspectives which ultimately make for more rounded thinking and better answers for you.
Giving back to communities and society is fundamental to good business. And, it’s part of our core. We are advocates of justice, equality, and opportunity.
