Marketing Operations Analyst

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Office, Machaze, Manica
88K-115K Annually
Fintech • Insurance • Software • Analytics
The Role

We are seeking a highly analytical and strategic Marketing Operations Analyst to support the Marketing Operations Team in identifying driving marketing initiatives, business planning, and operational efficiency. This role is ideal for a detail-oriented, proactive professional who thrives in a fast-paced, high-impact environment.  

 

You will leverage Salesforce expertise, advanced analytics, and strategic insights to optimize our lead-to-close processes, enhance decision-making, build metrics, dashboards, and reports to inform and run the business. Provide actionable business recommendations through analyses and data storytelling. This role is highly collaborative and cross-functional. 

 

Key Responsibilities  

  • Strategic Revenue Reporting 

  • Develop and maintain attribution models and funnel metrics to calculate velocity, conversions, track KPI’s, pipeline health, win/loss rates, attribution, ARR/MRR, churn. 

  • Facilitate collaboration across the marketing team to improve efficiency, alignment, and execution of strategic initiatives. 

  • Analyze marketing performance, pipeline impact, and customer engagement trends to inform strategy. Identify scalable solutions to improve lead-to-close process. 

  • Execute ad hoc requests for data and reporting needs outside of available dashboards for Marketing and other cross-functional teams. 

  • Tech, Integration and Database 

  • Build, configure, and run Salesforce reports and dashboards. Be capable of creating salesforce formulas in reports and fields. Setup with Salesforce team integrations between marketing tech stacks and SFDC. 

  • Lead database governance and cleanliness projects to have trust in the data coming from multiple sources. 

  • Able to sift through multiple structured and unstructured data sets to create insights and identify trends. 

  • Process and Enablement 

  • Creating process documentation, end user manuals and training. 

  • Develop high-quality presentations, visuals, and written materials in an easily understood formats for technical and non-technical stakeholders, including executive-level communications. 

What You Bring  

  • 4+ years of experience in marketing, revenue, sales operations, strategy, consulting, finance, or a related field.  

  • General knowledge of sales and marketing data architecture. (Campaigns, Tactics, Email Metrics, MQL, SAL, SQL, SQO, …) 

  • Expertise in Excel/Google Sheets (pivot tables, VLOOKUP, modeling) and Powerpoint presentations. 

  • Experience with Salesforce 

  • Experience in extracting, manipulating, and analyzing data. 

  • Demonstratable hands on experience with popular data visualization tools like Tableau, Power BI, Looker, etc. 

  • Excellent written and verbal communication skills; proficient with presenting to cross-functional teams. 

  • Thrives and adapt in a fast-paced, high-growth and rapidly changing environment. 

Salary:

$88,000 - $115,000

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The Company
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