• Shall be responsible to maintain absolute confidentiality and integrity with all written and oral information regarding tribal and casino operations, management, and staff.
• Maintain department and administrative records and files and generate correspondence and requested reports.
• Develop monthly marketing calendar and flyers.
• Assists with monthly marketing financials.
• Maintains marketing boards, napkin dispensers and posters on the casino floor.
• Provides support to all areas of marketing as needed.
• Maintain inventory of department office supplies and requisition items on a weekly basis or when needed.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintain a professional work environmental with supervisors and staff.
• Answer appropriate telephones and take detailed and accurate messages and take initiative to solve problems or provide requested information.
• Receive, open, and distribute incoming mail as directed. Research information to answer or respond to mail and/or correspondence.
• Schedule meetings when directed and ensures all participants are notified, equipment requirements identified and scheduled, and other amenities furnished as required.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
• Assist in other duties and projects as assigned.
• Outstanding example of and a credit to Downstream Casino Resort
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High school diploma or higher
What We Do
Downstream Casino Resort is a destination casino and hospitality property in Quapaw, Oklahoma, operated by an authority established by the Quapaw Tribe. It pairs a 70,000-square-foot gaming floor with a 374-room hotel, dining venues and bars, casino games and entertainment. Serving the surrounding four-state region, the resort combines gaming and lodging with food, drink, leisure experiences for visitors, and event offerings.






