Design Operations Coordinator
Dreaming of a career in luxury design? Join a premier window treatment atelier known for its artistry, precision, and design-savvy clientele.
We’re looking for a motivated, detail-oriented Coordinator to support our installation, operations, and admin teams. You’ll play a key role in ensuring smooth project execution and top-quality installations of custom interior design creations. This is an exciting opportunity to join a creative, fast-paced environment where you’ll learn the ins and outs of luxury design, operations, and client service.
Location: Richboro, PA
Travel: Local (within 1–2 hours) and monthly nationwide travel
Schedule: Monday–Friday, 9am–5pm or 10am-6pm (flexibility for installation days)
What We Offer:
Compensation: $45,000–$55,000 annually (DOE)
Benefits - 5 days of PTO in Year 1, 5 Sick Days, plus 8 major holidays
Retirement - 401k with company match after 18 months
Training - On-site hands-on
Schedule - 9 am - 5 pm (Monday to Friday)
Culture - Collaborative environment where your opinion is valued
Values - A strong moral compass with a high level of integrity who is persistent and resilient
Mileage Reimbursement - For all work related tasks and errands
What You’ll Do:
Operations
- Conduct quality and component checks for both hard and soft goods
- Receive, organize, and track inventory and incoming deliveries
- Proof purchase orders and review project documentation for accuracy
- Pack vans, assist with loading/unloading, and maintain organized worksites
- Manage inventory reports and communicate updates to the General Manager
- Assist with furniture pickups/drop-offs, errands, and on-site support
- Participate in weekly operations meetings, providing updates and feedback
- Collaborate with leadership on company initiatives
Who You Are:
- Experience in operations, logistics, or installation support (bonus)
- Interest in interior design, architecture, or home furnishings
- A proactive self-starter who anticipates needs before being asked
- Reliable, organized, and comfortable balancing hands-on work with admin tasks
- Tech-savvy and eager to learn tools like Airtable and Microsoft 365
- Naturally observant and detail-oriented with a solutions-driven mindset
- Energetic, humble, and motivated to grow in a luxury service environment
- Comfortable lifting 20+ lbs and working on ladders (up to 6ft)
Why You’ll Love Working Here:
- Supportive, non-competitive team culture
- Exposure to high-end design projects and luxury clients
- Opportunity to grow and develop professionally
- Chic, collaborative environment where quality and creativity shine
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What We Do
Behind the Design specializes in recruiting, training, and operations process development for interior design and home remodeling companies. Our mission is to engage, educate, and evolve small businesses, by creating training and operational systems that will inspire their employees, streamline costs, and develop a ROCKSTAR culture to drive profits! From window coverings to interior design, furniture and flooring, closets and painting or electrical, if you serve a residential or commercial clientele that provides full circle consultation to install services, we will assist you in building your business to be scalable from $2m to $10m and beyond. We will help you find the right people and put them in the right seats, train them to be productive in their sales, customer service, or business development roles, and craft procedure manuals that will give them a roadmap to succeed.
