A Day in the Life
As an MRR, you are the connector between marketing, sales, and our prospects. The impact you make directly influences pipeline growth, sales productivity, and customer satisfaction. You will:
- Respond promptly to inbound leads, web inquiries, and customer requests to ensure timely follow-up.
- Qualify prospects to determine fit based on predefined criteria, capturing relevant details, and enriching CRM records.
- Route qualified leads and customer inquiries to the appropriate sales or support team members for next steps.
- Serve as a trusted resource to prospects by answering initial questions, positioning Momentive’s value, and building interest in the right solution.
Here’s how you will make a significant impact:
- Conduct outbound calls and targeted email follow-ups to re-engage warm leads and accelerate them through the funnel.
- Capture, maintain, and expand accurate records in Salesforce CRM by logging activities, updating prospect data, and tracking engagement.
- Stay current on Momentive’s products, services, and messaging to effectively answer questions and position our solutions.
- Support the sales process by preparing leads for smooth handoffs and assisting with early-stage sales cycle tasks.
- Analyze and synthesize lead and prospect data from multiple sources to provide insights and recommendations to marketing and sales leadership.
- Develop a working knowledge of the end-to-end marketing and sales process to help identify opportunities for continual improvement.
We are looking for someone who brings
To thrive in this role, you should bring energy, discipline, and a customer-first mindset. We’re looking for someone who is eager to grow, can manage multiple priorities, and communicates with professionalism.
- Bachelor’s degree preferred.
- 1-2 years of inside sales, business development, or marketing experience preferred. Experience with cold calling is a plus.
- 1-2 years of experience using Salesforce CRM to manage leads, contacts, and opportunities.
- A professional phone presence and excellent verbal and written communication skills.
- Strong work ethic, personal accountability, and the ability to thrive in a fast-paced environment.
- Excellent time management skills and the ability to prioritize effectively.
- A desire for continuous learning and self-improvement.
- Strong critical thinking, active listening, and problem-solving skills.
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.
At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.
Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.
Skills Required
- Professional phone presence and excellent verbal and written communication skills
- Strong work ethic, personal accountability, and ability to thrive in a fast-paced environment
- Excellent time management skills and ability to prioritize effectively
- Strong critical thinking, active listening, and problem-solving skills
- Must be eligible to work in the United States without sponsorship
- Minimum age of 18 and ability to complete employment eligibility verification
- Bachelor's degree
- 1-2 years of inside sales, business development, or marketing experience
- 1-2 years experience using Salesforce CRM to manage leads, contacts, and opportunities
- Experience with cold calling
- Desire for continuous learning and self-improvement
Momentive Software Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Momentive Software and has not been reviewed or approved by Momentive Software.
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Leave & Time Off Breadth — Generous PTO, paid holidays, paid parental leave, and paid volunteer time are offered; feedback suggests time off is a consistent bright spot. A remote‑first setup can make taking leave and managing schedules more practical.
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Flexible Benefits — Remote‑first options with remote and hybrid roles provide flexibility in work location and hours. Feedback suggests this flexibility helps offset middling cash compensation for some employees.
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Wellbeing & Lifestyle Benefits — Offerings include an Employee Assistance Program, HSA with employer contributions, and pet insurance. Feedback suggests these non‑cash elements contribute to overall package appeal despite tradeoffs elsewhere.
Momentive Software Insights
What We Do
Momentive Software (formerly Community Brands) amplifies the impact of over 30,000 purpose-driven organizations globally. Mission–driven organizations and associations rely on the company’s cloud-based software and services to solve their most critical challenges: engage the people they serve, simplify operations, and grow revenue. Built with reliability at the core and strategically focused on events, careers, fundraising, financials, and operations, our solutions suite is bound by a common purpose to serve the organizations that make our communities a better place to live.
