Market Research Manager, Creative Excellence

Posted 5 Days Ago
Be an Early Applicant
Toronto, ON, CAN
Hybrid
60K-65K Annually
Entry level
Marketing Tech
The Role
Manage market research studies from launch through completion, including questionnaire setup, quality checks, data verification, coordination with data collection and processing teams, issue resolution, and survey analysis. Generate actionable insights from research results while managing multiple projects, deadlines, and stakeholder needs. The role requires strong communication, analytical, organizational, problem-solving, and Microsoft Office skills.
Summary Generated by Built In

Who We Are:

Ipsos is one of the world's largest research companies and the only one primarily managed by researchers. Ranked the #1 Most Innovative Market Research Supplier by Greenbook’s GRIT report for four consecutive years, we operate in 90 markets, offer more than 75 data-driven solutions, and serve over 5,000 clients worldwide. Our research, methodological implementation, and subject matter experts help organizations solve complex business challenges through data-driven insights and evidence-based decision-making. We're proud to have been named one of Forbes' America's Best Employers for Company Culture in 2025, Forbes' America's Best Employers for Women in 2026 and recognized by Newsweek as one of the World’s Most Trustworthy Companies in 2026. 

 

About Creative Excellence:

The Creative Excellence Service Line helps our clients attain best-in-class advertising that drives business results.  We do this by aiding Creative Development (help with creating advertising), Creative Assessment (help with assessing advertising and providing guidance to improve it) and Creative In-Market (ad tracking once the advertising is launched).

 

What you can expect to be doing:

  • Manage the launching and ongoing maintenance of research studies

  • Creation and maintenance of technical specifications in proprietary software for study questionnaires

  • Quality check study questionnaires & perform in-depth quality checks at every stage of the process

  • Liaising with our internal data collection teams, coding & data processing teams

  • Perform data verification

  • Identify and solve project issues as they arise

  • Analyze survey results to generate insights

 

This might be the job for you if you have:

  • Completed Bachelor's Degree

  • Relevant project management and/or market research experience an asset

  • Outstanding verbal and written communication skills

  • Excellent problem solving, critical thinking and analytical skills

  • Proactive, “can do” attitude

  • High attention to detail: ability to balance overall project goal with key milestones and tasks

  • Advanced proficiency with MS Office Suite; specifically, PowerPoint and Excel

  • Self-starter with superior organization skills who thrives in a deadline driven environment

  • Ability to juggle multiple projects and diplomatically respond to conflicting needs

  • Bilingual an asset but not required.

 

If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!

 

In support of our commitment to pay transparency, the estimated base salary range for this role is $60,000 to $65,000 CAD. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.   

 

What’s in it for you:

At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. 

To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | CA

 

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.

 

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

 

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

About UsIpsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! About the Team

The Creative Excellence Service Line helps our clients attain best-in-class advertising that drives business results.  We do this by aiding Creative Development (help with creating advertising), Creative Assessment (help with assessing advertising and providing guidance to improve it) and Creative In-Market (ad tracking once the advertising is launched).

Skills Required

  • Completed Bachelor's Degree
  • Relevant project management and/or market research experience
  • Outstanding verbal and written communication skills
  • Excellent problem-solving, critical-thinking, and analytical skills
  • Proactive, can-do attitude
  • High attention to detail and ability to balance project goals with milestones and tasks
  • Advanced proficiency with Microsoft Office Suite, specifically PowerPoint and Excel
  • Superior organization skills and ability to thrive in a deadline-driven environment
  • Ability to manage multiple projects and respond diplomatically to conflicting needs
  • Bilingual proficiency

Ipsos Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ipsos and has not been reviewed or approved by Ipsos.

  • Leave & Time Off Breadth Time-off policies include generous vacation allowances, paid sick time, volunteer days, Summer Fridays, and an extra birthday day in some regions. Allowances in some markets increase with tenure and include options to buy or sell holiday time.
  • Healthcare Strength Health coverage spans multiple medical plans, dental and vision care, an Employee Assistance Program, and employer-funded income protection and life assurance in certain regions. Private medical coverage is offered for some levels, alongside mental health support resources.
  • Parental & Family Support Paid parental leave is available across regions, with multi-month options and equal maternity and paternity leave in the UK. Flexible working approaches and family-friendly policies are emphasized.

Ipsos Insights

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The Company
HQ: Paris
14,000 Employees
Year Founded: 1975

What We Do

In our world of rapid change, the need for reliable information to make confident decisions has never been greater. At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. This is why our passionately curious experts not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People. To do this we use the best of science, technology and know-how and apply the principles of security, simplicity, speed and substance to everything we do. So that our clients can act faster, smarter and bolder. Ultimately, success comes down to a simple truth: YOU ACT BETTER WHEN YOU ARE SURE First listed on the Paris Stock Exchange: July 1, 1999 Total revenues in 2019: 2,003.3 million euros

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