Market Operations Specialist

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We’re looking for a proactive Market Operations Specialist to support cross-functional operations and drive timely, accurate deliverables.

The Market Operations Specialist provides critical administrative and logistical support to the Market Operations team, ensuring deliverables are executed with accuracy and efficiency. This role is highly focused on organization, documentation, and cross-functional coordination to support initiatives such as client implementations, renewals, and corrective action follow-ups.

• Manage scheduling, document preparation, and logistical coordination for Market Operations deliverables
• Provide ad hoc administrative support to managers and analysts
• Route requests and coordinate follow-ups between Market Operations and internal departments

• Prepare and format client-facing materials including meeting agendas, summaries, presentations, and reports
• Maintain accurate and organized documentation for contracts, renewals, trackers, and templates
• Ensure shared resources are current and easily accessible

• Monitor project timelines, deliverables, and issue tracking to support on-time completion
• Track key milestones and provide reminders and follow-ups as needed
• Support process consistency across operational workflows

• Identify gaps in administrative processes and recommend improvements
• Contribute to enhancements in documentation, tracking systems, and team workflows

• High visibility and collaboration across multiple operational and client-facing teams
• Opportunity to build expertise in healthcare operations and managed care environments
• Direct impact on ensuring successful client implementations and renewals

• Associate degree in Business, Healthcare Administration, or related field preferred, or an equivalent combination of education and experience
• 4+ years of experience in administrative support or project coordination roles required
• Prior experience in healthcare or managed care strongly preferred

• Strong organizational and time management skills with attention to detail
• Excellent written and verbal communication skills with a professional presence
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Familiarity with health plan operations or client service environments (preferred)
• Collaborative, proactive, and team-oriented mindset

• Be part of a mission-driven organization focused on operational excellence
• Opportunity to work alongside experienced healthcare operations professionals
• Growth potential within Market Operations and broader organizational functions

If you’re a detail-oriented professional who thrives in a structured, fast-paced environment and enjoys supporting operational success, we encourage you to apply.

Location

Our employees are based across multiple office locations throughout the United States. At this time, we are unable to hire employees or support work arrangements outside of the United States.

What Liberty Offers

At Liberty, we believe happy, healthy employees are better equipped to serve our members and make meaningful contributions to their communities. That’s why we offer a competitive and comprehensive benefits package designed to support employee well-being and productivity.
 

We offer a first-class benefits package that includes:

• Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility.
• 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents.
• 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice.
• Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance.
• Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day.
• Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions.

Compensation

In the spirit of pay transparency, the base salary range for this position is $24.24 - $29.09/hourly, excluding benefits and potential bonuses. Final compensation will be determined based on factors such as geographic location, experience, skills, and education. Liberty is committed to pay equity and also considers internal equity among current employees when making compensation decisions.

Please note that offers are typically not made at the top of the salary range, allowing for future growth and advancement.

Our Commitment

Liberty Dental Plan is dedicated to fostering a workplace where all individuals feel valued, respected, and empowered. We are committed to building an inclusive environment that embraces diverse backgrounds, experiences, and perspectives, while creating a strong sense of belonging across our organization.

We also remain focused on strengthening external partnerships to ensure equitable access to healthcare and improve population health in the communities we serve.

Liberty complies with all applicable laws and regulations related to non-discrimination in employment, recruitment, promotions, transfers, and work authorization requirements.

 

Sponsorship and Relocation

Liberty Dental Plan is an Equal Opportunity Employer (including VETS and individuals with disabilities).

At this time, we do not offer relocation assistance or employment sponsorship.