Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.
The Market Operations team plays a pivotal role in ensuring a smooth, compliant, and high-quality trading experience for Robinhood customers. Our mission is to uphold operational excellence across all brokerage activities by monitoring and managing market operations, trade execution, communications, and regulatory adherence.
As a Market Operations Specialist, you will work across key functional areas like trading operations, customer communications, regulatory coordination, and platform monitoring. You’ll partner closely with internal teams such as Compliance, Engineering, Securities Lending, Regulatory Reporting, and Customer Experience—as well as external market centers—to maintain seamless market operations overnight!
This role is based in our Lake Mary, FL, Denver, CO, or Chicago, IL office(s), with in-person attendance expected at least 3 days per week.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
What you’ll doExecute Written Supervisory Procedures (WSPs) to ensure compliance with SEC and FINRA regulations
Enter and execute equity and stock option orders, and resolve trading inquiries including options-related issues
Monitor trading activity, firm accounts, corporate actions, and proactively identify and resolve trade discrepancies
Review and support customer margin and option applications
Oversee the health of routing systems and venues, interacting directly with external market centers when needed
Support the Customer Experience team with trade research and margin inquiries
Coordinate incident response for trading and communication system issues
Craft and send proactive customer communications across broker-dealer business lines, in collaboration with legal and compliance partners
5+ years of experience in broker-dealer operations or trading environment
Bachelor's degree or equivalent practical experience
FINRA Series 7 license (active)
Series 4 license (or ability to obtain within 90 days of hire)
Strong knowledge of brokerage operations and trading systems
Ability to independently prioritize work and adapt in a fast-moving environment
Excellent analytical, problem-solving, and communication skills
Ability to work an overnight shift from 8:00 PM to 5:00 AM
FINRA Series 24 license
Series 3 license
Challenging, high-impact work to grow your career
Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
Lifestyle wallet – a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health support
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
Exceptional office experience with catered meals, events, and comfortable workspaces
In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Base Pay Range:
Click here to learn more about our Total Rewards, which vary by region and entity.
If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
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What We Do
Robinhood was founded on a simple idea—that our financial markets should be accessible to all. In an industry where barriers have prevailed for too long, this hasn’t always been easy. We’re leveling the playing field by making trading more intuitive, more affordable, and more inclusive to ensure that everyone, regardless of wealth or industry knowledge, feels empowered to participate in the financial system.
Full Disclosures: rbnhd.co/social_media_disclosures
Why Work With Us
Robinhood looks to hire employees who embody a high-growth mindset, set ambitious goals, make decisions independently, and who show up as accountable. The work moves fast, and resilience is key. Maintaining grit, perseverance, and self-motivation are critical to an employee's success at Robinhood, but so is staying humble and sharing credit.
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