Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark’s comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources. Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans – and setting a new standard in cancer care.
Daymark’s groundbreaking approach is led by CEO Dr. Justin Bekelman, a pioneer in transforming cancer care, alongside some of the nation’s foremost leaders in oncology and value-based care. Daymark Health is backed by Maverick Ventures, Yosemite, Oncology Ventures, Healthier Capital, Blue Venture Fund, and Healthcare Foundry.
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ABOUT THE ROLE
As Daymark’s Market Operations Leader in California, you will lead and scale a cross-functional clinical and operational team, drive performance improvements, and serve as the regional leader bridging strategy and execution. In partnership with our Market Medical Director, you will strive to grow the California market while ensuring that every patient is engaged, supported, and guided with compassion and excellence. Success in this role means establishing operational capabilities, shaping local partnerships, and positioning operations as a benchmark in efficiency and impact for additional markets to follow.
WHAT YOU'LL DO
You will be responsible for leading Daymark’s California market, ensuring patients receive exceptional, whole-person care while driving operational excellence, growth, and partnership development. You will work in close dyad partnership with the Market Medical Director, combining clinical and operational leadership to deliver on our mission.
- Market Leadership:
- Build and scale Daymark's care delivery footprint regionally, delivering measurable improvements in patient enrollment, clinical outcomes, and patient experience. Institutionalize operational excellence through standardized processes, a culture of accountability, and data-driven decision-making.
- Team Leadership:
- Lead recruitment and onboarding for key clinical and operational roles across the region, developing a mature, high-impact team capable of leading independently.
- Collaborate across Daymark departments (clinical, finance, marketing, product) to integrate California efforts with national strategy.
- Operational Excellence:
- Partner closely with the Market Medical Director to align clinical and operational priorities, ensuring patients receive seamless, coordinated care.
- Lead California to consistently exceed Daymark KPIs for patient enrollment, clinical outcomes, and patient experience
- Partnerships & Market Growth:
- Build deep relationships with senior leaders of provider and health plan partners to strengthen our networks in California. Ensure seamless, integrated patient care across all stakeholders, and grow our business in California.
WHAT WE ARE LOOKING FOR
- 10+ years in operations leadership. Experience owning KPIs health operations preferred, and experience with multi-site operations or value based care models is a strong plus.
- Dyad Leadership Experience. Demonstrated ability to partner closely with clinical leaders (e.g., Medical Directors, Chief Medical Officers, Providers) to align operational and clinical strategies in service of patient outcomes.
- Deep commitment to delivering exceptional quality of care and support for patients and families, with an understanding of complex care models strongly valued.
- People leader and culture champion with strong management experience and the ability to develop a high performing staff from diverse clinical and operational backgrounds.
- Data-driven mindset with a bias to action, and proven experience leveraging metrics to drive performance, make decisions, and communicate progress.
Additional Information
This role will be in person based out of our Los Angeles office.
The total compensation for this role is expected to be in the range of $200,000 to $250,000 annually, depending on experience.
Skills Required
- 10+ years of experience in operations leadership
- Experience owning KPIs in health operations
- Experience with multi-site operations or value-based care models
- Demonstrated dyad leadership experience partnering with clinical leaders such as Medical Directors, Chief Medical Officers, or providers
- Commitment to exceptional quality of care and patient and family support
- Understanding of complex care models
- Strong people management and team development experience
- Ability to develop high-performing teams from diverse clinical and operational backgrounds
- Data-driven decision-making and experience using metrics to drive performance and communicate progress
- Ability to work in person from the Los Angeles office
What We Do
Daymark Health is a cancer care company that partners with health plans to provide in-home and virtual supportive and wraparound care to patients with cancer in collaboration with their own oncologists. Our mission is to transform the cancer care experience by delivering personalized, world-class care when and where patients need it most. Our community-based team of nurses, nurse practitioners, social workers, and Health Partners works to address the clinical, mental health, and social needs, offering care navigation, 24/7 support, mental health assistance, symptom management, and social support – all delivered virtually and in the home.
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