Market Manager

As a Market Manager, you will be responsible for managing all activities across multiple channels to drive customer acquisition and retention in your assigned region. You will collaborate with cross-functional teams to develop and execute strategic plans, ensuring alignment with business objectives and delivering impactful campaigns that engage customers and enhance brand awareness.

Job Responsibilities:

• Build the portfolio of local hotel partners by introducing prospective partners to Traveloka's marketplace and facilitate their onboarding process.

• Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, marketing opportunities)..

• Ensure that partner hotels’ products (content, rates and availability) are consistently optimized on the Traveloka site to maximize customer conversion.

• Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers’ pressing needs.

• Secure seasonal deals and promotions within the guidelines set by management to support the brands’ merchandising and marketing efforts.

• Promote and develop hotel partners’ high engagement with Unique market insights (partner reports, competitive data, key performance drivers).

• Bachelor's degree in Business Administration, or related field. MBA preferred.

• Minimum 5 years of experience in Hospitality, E-commerce, and OTA is a plus.

• Proven experience in task management and CRM roles, preferably within a technology or travel industry.

• Organization and time management skills, rigor, attention to details.

• Excellent communicator with excellent written and verbal English skills.

• Strategic thinker with creativity and problem-solving abilities.

• Analytical mindset to interpret data and make data-driven decisions.

• Results-oriented with ability to meet deadlines and handle multiple projects simultaneously.

• Familiarity with BI tools and platforms (e.g., Tableau)

• Ability to adapt quickly to changing market conditions and trends.