Market Logistics Specialist

Reposted An Hour Ago
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San Jose, Escazu, Escazu, CRI
Hybrid
Junior
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
The In-Market Planner manages LATAM Customer Service and In-Market Services, focusing on product availability through digital tools and collaboration with global partners, while optimizing repackaging and supply chain activities.
Summary Generated by Built In
Role Summary
The In-Market Planner is responsible for managing LATAM Postponement Customer Service, and In-Market Services planning activities to ensure reliable product availability for CAC markets, in line with customer service, inventory, GMP and GDP targets.
This role has a strong digital and automation focus, combining operational supply chain execution with data‑driven planning, system optimization, and continuous improvement initiatives. The In-Market Planner is expected to actively leverage and enhance digital tools to reduce manual work, improve visibility, and support proactive decision‑making across the end‑to‑end supply process.
The position requires close collaboration with Global Supply Chain, MSH Planning, Quality, Customer Service, Artwork, Packaging, and external partners, while managing complex supply scenarios and market‑specific requirements.
Key Responsibilities
  • Define, execute, and continuously optimize the monthly repackaging plan for the assigned CAC portfolio, ensuring alignment with service, inventory, and compliance targets.
  • Review market supply requirements across the full planning horizon using digital planning and visualization tools to support prioritization based on inventory position, SKU segmentation, and supply risk.
  • Create, manage, and support repackaging and relabeling activities, including technical instructions, documentation, and purchase orders required for execution.
  • Monitor repack execution, exceptions, and constraints using data‑driven insights; proactively identify risks and escalate issues with clear recovery scenarios.
  • Perform root cause analysis (RCA) for backorders, shipment roadblocks, and planning deviations, translating findings into process, system, or automation improvements.
  • Manage materials planning activities, including BOM updates, material‑to‑material (M2M) transfers, and stock depletion monitoring, with a focus on reducing manual tracking and Excel dependency.
  • Collaborate with Quality, Local GSC teams, AMP Planning, Customer Service, Artwork, Packaging, and suppliers to ensure seamless execution and end‑to‑end process visibility.
  • Track performance against KPIs, update monthly metrics, and analyze trends through dashboards and reports.
  • Actively contribute to digitalization, automation, and continuous improvement initiatives.
  • Act as a contributor and advocate for digital transformation within repackaging planning.

Basic Qualifications
  • Bachelor's degree in Supply Chain, Engineering, Business, Data Analytics, or related field.
  • 1-2 years of experience in supply, repackaging, production, or demand planning.
  • Strong analytical skills with the ability to interpret data and identify cause‑and‑effect relationships.
  • Advanced proficiency in MS Excel and PowerPoint, Power BI and SAP S/4.
  • Basic understanding of supply chain planning concepts.
  • Strong written and verbal communication skills in English and Spanish.
  • Ability to work effectively in cross‑functional and multicultural environments.

Bonus Points If You Have (Preferred Requirements)
  • Experience in pharmaceutical, manufacturing, packaging, or regulated environments.
  • Exposure to PCM, repackaging, or in‑market supply models.
  • Experience with ARIBA, Rapid Response Kinaxis, Supply IQ or similar planning systems.
  • Strong problem‑solving, stakeholder management, and influencing skills.
  • Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

Work Location Assignment: Hybrid
EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
Logistics & Supply Chain Mgmt

Top Skills

Ariba
Excel
Ms Powerpoint
Power BI
Rapid Response Kinaxis
Sap S/4
Supply Iq

What the Team is Saying

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Anna
Esteban
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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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