Market Intelligence Senior Analyst

EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are.
What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter.
We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage.

As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders.
Let’s build what’s next — together.

At EBANX’s Product team you don’t just create features. You develop user-centered solutions that transform the experience of millions of consumers and global companies. Every product decision you make has a real impact on the future of digital payments, combining strategic vision, innovation, and collaboration to make our work truly Out Of The Ordinary.

We are seeking a dynamic and detail-oriented Market Intelligence Senior Analyst to join our team. We are looking for someone who can handle data requests and analysis but who also brings strong storytelling and synthesis skills. This person will be critical to support the Product Marketing team for proof points, market research, and insights at increasing volume and speed.

• Craft High-Impact Narratives: Transform complex product, market, and internal data into compelling, value-driven stories. You will design world-class collaterals with clear benefits for our customers, while also crafting highly synthesized strategic narratives for internal alignment.
• Market & Competitive Research: Conduct comprehensive research to gather data on industry trends, competitor activities (offerings, pricing, marketing), and emerging market opportunities to keep EBANX ahead of the curve.
• Data Analysis: Collect, organize, and analyze large datasets to extract meaningful trends. Utilize data visualization tools to present data in a clear, compelling, and simplified manner that drives quick and confident decision-making.
• Customer Insights: Utilize customer feedback, surveys, and other sources of data to gain insights into customer needs, preferences, and behaviors. Translate these insights into actionable recommendations that directly influence product roadmaps and business strategies.
• Strategic Recommendations & Collaboration: Partner closely with cross-functional teams (Product, Marketing, and Commercial) to deliver strategic recommendations based on market intelligence findings, supporting product development and overall business growth.
• Reporting and Presentation: Prepare and deliver highly-polished reports, presentations, and dashboards to communicate key findings and strategic recommendations to stakeholders at all levels of the organization.

• Excellent communication and presentation skills, with the ability to convey complex information in a clear and concise manner;
• Detail-oriented mindset with a passion for digging into data and uncovering insights;
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects simultaneously;
• Strong ability to synthesize data-heavy information into compelling storytelling and narratives;
• Fluency in English (written and spoken) is required for this global role.

• Strong analytical skills, preferably with proficiency in data analysis tools such as Excel, SQL, Tableau, or similar;
• Proven experience in market research, competitive analysis, or business intelligence roles.

• Performance Bonus: Annual bonus program based on company results.
• Meal Allowance: Monthly allowance to support your meals.
• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
• Language Classes: Language classes to support your personal and professional development.
• Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
  Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
• Well-being Program: Access to activities and resources that promote physical and mental health.

Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!