Market Intelligence Analyst

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

• Intuitive is seeking a proactive Market Intelligence Analyst to drive critical business decisions for one or more of Intuitive’s business units (e.g., Multiport, SP, Endoluminal, Digital, Services) by developing actionable market intelligence. The Market Intelligence Analyst will identify marketplace opportunities and reduce decision making risk. S/he will play a key role in increasing the impact of qualitative, quantitative market research to inform key business decisions at Intuitive  

Duties and responsibilities

• Actively consult with business partners to understand decisions requiring marketplace insights
• Determine how to best address business needs with primary and secondary market research
• Leverage/mine existing research insights (tracking and other foundational studies) to inform decisions
• Manage workload - including all aspects of research projects, including design, field, and analysis
• Craft and deliver research presentations using storytelling techniques
• Increase research value through collaboration with members of Global Customer Insights and Global Competitive Intelligence teams and other internal stakeholders
• Be a passionate Voice of Customer at cross-functional meetings
• Select and effectively manage outside research vendors and consultancies

Qualifications

• 4+ years of experience analyzing problems using data sets, logic and holistic thinking
• Experience with a wide range of both primary (qualitative and quantitative) and secondary methods.
• Undergraduate level degree, graduate level preferred. Marketing/Business, Economics, Statistics or other quantitative field
• Proven ability using data to generate insight, tell stories and develop conclusions and recommendations
• Ability to manage a diverse group of internal stakeholders and external vendors

• Strong written and verbal communication skills
• Experience using Qualtrics or similar survey building tool
• Familiarity with SPSS statistical software or similar
• Expertise in data visualization tools (e.g., Tableau)
• Experience in Medical Devices preferred

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.