Marina Office Associate

Posted Yesterday
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23518, Norfolk, VA, USA
In-Office
Mid level
Real Estate • PropTech
The Role
Provide front-desk and administrative support for marina operations: manage tenant files, accounts payable/receivable, deliver exceptional customer service, drive administrative improvements, support sales advocacy, and maintain a safe, organized office. Reports to the General Manager and Office Manager; employment offers require a background check.
Summary Generated by Built In

Come work in a beautiful setting right on the water! Do you love to work with people? Do you have a positive, uplifting demeanor that is infectious to those around you? Are you the type of person who loves to organize, and can't sleep if your checkbook isn't balanced to the penny?

If that sounds like you, wed love for you to join us!

Click here to see who we are, how we work & what were proud to do.

Who We Are

At Morningstar Marinas, we love what we do and we hope it shows. We've created a community of boaters who come together to enjoy life on the water, and our role is to provide best-in-class services and amenities designed to make it happen. With coastal locations in VA, GA, FL, river location in OH, and inland lake locations in NC, we strive for our customer experiences to be as jaw-dropping as our settings., we strive for our customer experiences to be as jaw-dropping as our settings.

As part of our team, you'll benefit from training programs and development opportunities, a workplace view that's hard to beat in the opposite of a desk job, flexible schedules, and much more. We believe our greatest investments are our people and wed love to invest in you.

Who Were Looking For

A detail-oriented individual who understands what it means to provide impeccable customer service. A person who listens to understand, and looks to solve problems as they arise. Someone who takes immense pride in their work and can multi-task like a pro. We want a people-person who can easily operate in a flurry of activity, yet remain as calm as a Buddhist monk at a rock concert.

What Youll Do

  • Report to the General Manager and Office Manager of the marina
  • Create, and operate in, a clean and secure environment that ensures the absolute safety of our employees and customers alike.
  • Recognize the value of premium customer service and execute administrative practices that are beneficial to both the customer and the needs and goals of the marina.
  • Have a firm grasp on our marina business - from tenant files to accounts payables and receivables, and everything in between.
  • Become an expert sales advocate for the best marina in the Middle Peninsula
  • Drive efficiencies, implement administrative improvements, and constantly strive for customer satisfaction

All candidates extended an offer for employment must pass a pre-employment background check.

Benefits

  • A very competitive salary that is commensurate with your experience
  • A flexible schedule
  • A casual, comfortable uniform (were talking t-shirts & shorts)
  • Growth opportunities in an established organization

Morningstar Marinas, LLC is an equal opportunity employer.

Qualifications

What You Need

  • At least 3 years of experience working in a fast-paced administrative environment
  • Independence & intuition; curiosity & creativity
  • Solid problem-solving skills; the ability to address immediate needs and quickly find resolutions to issues
  • A strong willingness to learn not just the immediate administrative duties, but those of the entire marina operation
  • Top-notch verbal and written communication skills - this one is non-negotiable
  • Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint)

Skills Required

  • At least 3 years of experience working in a fast-paced administrative environment
  • Independence, intuition, curiosity, and creativity
  • Solid problem-solving skills; ability to address immediate needs and quickly find resolutions
  • Strong willingness to learn the full marina operation beyond immediate administrative duties
  • Top-notch verbal and written communication skills
  • Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint)
  • Must pass a pre-employment background check
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The Company
160 Employees
Year Founded: 1981

What We Do

Founded in 1981, Morningstar Properties, LLC is a vertically integrated real estate developer, owner, fund manager, and operator specializing in specialty real estate assets. The company focuses on developing and acquiring state-of-the-art self-storage and marina facilities, with a growing portfolio of more than 100 storage properties and marinas across the United States, dedicated to providing superior customer experiences.

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