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Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
Job Description
Experience
- 1 year of experience working in program coordination/project management or a related field
- 1 year experience with Learning Management Systems
- 1 year experience with training scheduling and coordination
Preferred Qualifications
- Knowledge of the use and maintenance of SCORM or AICC course functionality
- History designing and creating eLearning course materials using programs like Articulate
- Demonstrated ability to create systems and processes that support the effective management of the LMS and its content sources
- Technical certifications or coursework related to LMS and content administration, preferred
- Previous experience creating and organizing online learning content
Education
- Bachelor’s degree in Psychology, Education, Instructional Design, Technical Learning or Allied discipline
Certification Summary
- Certification in MCPP as a user and trainer is required within 30 days of hire
- BLS certification is required within 30 days of hire
Knowledge, Skills, and Abilities
- Knowledge of computer applications, operations, and learning systems
- Must be able to organize and manage time and manage multiple tasks
- Must possess excellent verbal and written communication skills
- Must possess excellent presentation and training skills
- Must possess excellent customer support and communication skills
Job Responsibilities
- Manages MCPP’s training coordination, registration, and onboarding.
- Owns the MCPP’s LMS operation from start to finish, including day-to-day operations and integration efforts that support MCPP’s objectives.
- Configures the LMS to meet MCPP’s and customer's learning needs.
- Performs and supports the technical LMS configuration of content.
- Creates systems and workflows to ensure that all learning resources are available.
- Modifies current standards to ensure consistency and efficiency.
- Develops processes and procedures for others to follow when providing content to the LMS.
- Identifies key metrics for ongoing reporting using the data available from the LMS.
- Designs and maintains all reporting needs.
- Performs system maintenance/updates and configures and maintain integrations with other internal or external systems as the business needs require.
- Creates help resources and training for administrator users including instructional videos, how-to guides, and FAQs related to the usage of the learning management system.
- Adapts and incorporates change management for any configuration changes made to the LMS to ensure a positive end-user experience.
- Collaborates with other stakeholders to ensure global consistency.
- Assists with the design and creation of eLearning content for MCPP’s training program. This includes but is not limited to: researching and selecting appropriate content, creating and organizing course materials, incorporating interactive and multimedia elements, designing the user experience, developing the technical aspects of the course, designing and implementing assessments and evaluations to measure the effectiveness of the online learning course.
- Although, the employee’s primary role will be managing MCPP’s LMS systems and online learning content, the individual will also be expected to assist the MCPP Trainer in the delivery of individual and group training on the use of the MCPP for both User and Trainer courses. Includes training for Marcus staff, Children’s staff, families of clients currently being served or previously served by the Marcus Autism Center, school systems, outside facilities, individual providers (e.g., BCBA/BCABA), and healthcare companies.
- May directly or indirectly assist with operational activities of assigned office, department, or business project including supply maintenance (includes food if applicable), facility management requests, and other office needs as they arise.
- May attend related conferences as an exhibitor to assist with customer sales and marketing.
- Participates and supports education initiatives at the system level to ultimately result in improved quality of training to MCPP’s customers.
- Performs other responsibilities as required.
Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
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What We Do
For more than 100 years, Children’s Healthcare of Atlanta has depended on clinical and nonclinical employees to help make kids better today and healthier tomorrow. Consistently ranked as one of the leading pediatric healthcare systems in the country by U.S. News & World Report, Children’s is the only freestanding pediatric healthcare system in Georgia and one of the largest pediatric clinical care providers in the country. We’re also one of Atlanta’s leading employers and have been recognized as one of the nation’s top places to work. Our System includes: • 789 licensed beds • Three hospitals • Urgent Care Centers • Marcus Autism Center • Center for Advanced Pediatrics • Support Center for nonclinical staff • More than 14,000 employees, including more than 4,400 nurses and 2,300 physicians representing more than 60 pediatric specialties and programs Why Children’s? Here are some of the reasons new graduates and experienced clinicians alike choose Children’s. • We manage more than 1.1 million patient visits and 44,400 surgical procedures annually. • We are home to the only Level 1 and one of the only Level 2 pediatric trauma centers in Georgia. • We take a team approach to care. Our clinicians collaborate with social workers, chaplains, music therapists, therapy dogs and many others to help ensure kids receive comprehensive care.
