Map Operations Coordinator

Posted 9 Days Ago
Be an Early Applicant
Salt Lake City, UT
1-3 Years Experience
Other • Real Estate
The Role
The Map Operations Coordinator at Extra Space Storage works to improve the customer experience by creating and maintaining digital maps of properties, coordinating with store managers and district managers, and collaborating with internal resources. This is a temporary role for 4 to 5 months.
Summary Generated by Built In

At Extra Space Storage, what matters to you, matters to us! Join a company that cares about you.

It is an exciting time to be at Extra Space. We have been featured on multiple "Best Places to Work" awards, including Forbes and Glassdoor. We’re an S&P 500 company that hasn’t stopped growing since our founding in 1977. Today we are leading the self-storage industry in more ways than one, but in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. Self-storage is our product, helping people is our passion. Come grow with the largest self-storage company in the world and find out why so many of our employees recommend us as a great place to work. 

The Map Operations Coordinator works as part of a team to help improve the customer experience when remotely renting an Extra Space storage unit through creating and maintaining digital maps of our properties. These maps are currently used to help customers find their units on property and will soon extend to assisting in online rentals. This individual will also aid in updating the layouts of our facilities.

Temporary Role Terms

This is a temporary position, approximately 3 months in length.

Primary Responsibilities

  • Ingest map feedback from stores and clarify requests to ensure edits are made properly

  • Manage incoming workload to ensure the highest priority maps are edited first and management has visibility into progress and team bandwidth

  • Confirm with District Manager and Store Manager new building layouts and unit sizes and attributes

  • Serve as a go-between with our map partner and our stores

  • Work with various depts. within Extra Space to coordinate the creation of new maps in-advance of new storage facilities opening to the public to ensure maps are available from day one

  • Present to team supervisor on the progress of map edits and creation

Job Specifications

  • Revise existing Adobe Illustrator documents

  • Analyze, create and transform data in Excel

  • Collaborate remotely with internal resources spread throughout the country

  • Adhere to precise visual brand design guidelines

  • Revise and deploy updated storage facility map layouts several times daily

Education and Experience

  • Experience with Adobe Illustrator or Photoshop

  • Familiarity with building, interpreting and editing spreadsheets

  • Background in graphic design, web design, or illustration desired but not required

  • Experience in a customer-service oriented role desired

  • Strong communication skills

  • Bachelor’s degree or equivalent work experience preferred

Working Conditions/Physical Demands

Performs sedentary work in an office environment with limited lifting (less than 10 pounds) or walking required. Close visual acuity required to perform work at computer terminal. No exposure to adverse environmental conditions. Requires repetitive typing motion, talking, hearing, grasping and feeling.

Disclaimer

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

We pride ourselves on hiring top talent and provide the following benefits and more: 

  • Well defined career paths 

  • Great work/life balance and hybrid work schedule 

  • Medical, dental, and vision benefits 

  • Health Savings Account (HSA) or Flexible Spending (FSA) 

  • Company paid Life, AD&D, and Short- & Long-Term Disability 

  • 401K with company match after 90 days of service 

  • Holiday pay and paid time off 

  • Extensive wellness program and various employee discount programs 

  • Personal health advocate 

  • On-site fitness center 

  • Free soda, coffee, and snacks all day every day and much, much more! 

If you are a current Extra Space employee, please apply through Jobs Hub in Workday.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Top Skills

Adobe Illustrator
Excel
Photoshop
The Company
HQ: Salt Lake City, UT
2,400 Employees
On-site Workplace
Year Founded: 1977

What We Do

Extra Space Storage offers climate-controlled, self storage units located all over the U.S

It’s not easy being stuck in a job. Join a company that cares about you.

We’re listed on multiple “Best Places to Work” awards (including Forbes, Glassdoor). We’re an S&P 500 company that hasn’t stopped growing since our founding in 1977. Self-storage is our product, helping people is our passion.

Grow with us.

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