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The Role
Supervise configuration manufacturing operations, production staff, equipment, and automated systems. Ensure production targets, quality, safety, calibration, and compliance requirements are met. Lead troubleshooting, root cause analysis, corrective actions, SOP development, employee training, production scheduling, and process optimization. Monitor efficiency, downtime, and quality metrics while coordinating materials, staffing, and cross-functional improvement initiatives.
Summary Generated by Built In
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
Ahead is looking for a Configuration Manufacturing Supervisor to join our Foundry team in Libertyville, IL. In this position you will oversee, direct and lead the production staff to achieve production targets while maintaining a safe and efficient operation and producing products to meet AHEAD’s established quality standards
*Please note: our 1st shift hours are Monday-Friday 7:00am-4:00pm
Responsibilities
- Oversee all departmental activities and carry out supervisory responsibilities in accordance with company policies and procedures and applicable laws.
- Oversee and maintain production equipment, automated systems, and digital manufacturing tools.
- Supervise the daily activities of a team responsible for hardware configuration and physical setup.
- Lead technical troubleshooting, root cause analysis, and corrective actions for equipment and process failures.
- Develop, implement, and update SOPs for technical processes and equipment operation.
- Train production staff on technical procedures, equipment use, and safety protocols.
- Monitor and report on technical metrics, including efficiency, downtime, and quality.
- Ensure compliance with technical standards, regulatory requirements, and equipment calibration.
- Collaborate with cross functional teams on projects, resolving issues and improving processes.
- Analyze production data to identify bottlenecks and drive process optimization.
- Resolve employee issues, ensure positive employee relations, and promote and enforce all company policies fairly and consistently.
- Reviews production schedules, material and manpower resources and coordinates daily production activities to meet business objectives.
Knowledge, Skills and Abilities
- Proven experience in supervising technical or operations teams.
- Strong understanding of computer hardware and networking equipment
- Ability to lift and move heavy equipment safely.
- Excellent organizational and communication skills.
- Comfortable working in a fast-paced, hands-on environment.
- Education and Experience
- Minimum Required
- Requires a high school diploma or equivalent or 3-5 years in an assembly manufacturing environment.
- Ability to manage, train, and develop employees.
- Ability to resolve conflicts, meet deadlines, manage production activities, and effectively multi-task in a fast-paced environment.
- Proven experience making day-to-day decisions that affect the overall quality of products and processes.
- Excellent written and verbal communication skills
- Preferred
- 1 – 2 years of experience in a supervisor role
- Experience with data center or lab environments
Physical Requirements
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
- Ability to stand for extended periods of time
- Ability to lift up to 20 lbs.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
Use of AI:
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at [email protected].
You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.
Skills Required
- High school diploma or equivalent, or 3-5 years of experience in an assembly manufacturing environment
- Experience supervising technical or operations teams
- Strong understanding of computer hardware and networking equipment
- Ability to lift and move heavy equipment safely
- Ability to manage, train, and develop employees
- Ability to resolve conflicts, meet deadlines, manage production activities, and multitask in a fast-paced environment
- Experience making day-to-day decisions affecting product and process quality
- Excellent written and verbal communication skills
- 1-2 years of experience in a supervisor role
- Experience with data center or lab environments
- Ability to stand for extended periods
- Ability to lift up to 20 pounds
AHEAD Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AHEAD and has not been reviewed or approved by AHEAD.
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Retirement Support — 401(k) contributions are matched dollar-for-dollar on the first $5,000 each year, with matching made each pay period and immediate 100% vesting. This structure signals above-standard employer support for retirement savings.
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Affordable Benefits — Medical options include low employee premiums for PPO and HDHP plans, and the HDHP adds employer HSA funding plus a dollar-for-dollar HSA match up to stated amounts. Dental and vision plans list very low per-paycheck costs, helping keep overall healthcare spend manageable.
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Wellbeing & Lifestyle Benefits — No-cost telemedicine (including virtual mental health when enrolled), free Calm access for the employee and dependents, and an EAP with counseling are included. Company-paid life and disability plus voluntary protections (legal/ID, pet insurance) and other extras round out a comprehensive set of supports.
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The Company
What We Do
AHEAD builds platforms for digital business. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help enterprises deliver on the promise of digital transformation.
