and process quality across all manufacturing operations within the site. This role
manages the execution of Quality Management System (QMS) standards, customer
requirements, and corporate quality procedures while leading a multidisciplinary
quality team. The position drives continuous improvement, maintains ISO
certifications, and ensures compliance with Dematic and KION standards to achieve
operational excellence.We offer:
Manage and oversee quality operations for the Monterrey manufacturing facility, ensuring compliance with Dematic, KION, and customer requirements.
• Lead and develop the Quality team, including engineers, inspectors, and system specialists, ensuring alignment with corporate processes and site objectives.
• Act as site representative for the Quality Management System (ISO 9001, 14001, 45001), ensuring compliance, continuous improvement, and readiness for internal and external audits.
• Monitor quality performance metrics (Scrap, FPY, Rework, CCR, PRS, PCS, Audit Plans, Calibration, Quarantine aging, etc.) and implement corrective actions to achieve target performance.
• Lead root cause analyses (RCA, 8D, A3) for nonconformities, ensuring timely and sustainable corrective actions.
• Manage supplier quality activities related to incoming inspections, quarantines, and material disposition.
• Approve or reject deviations, concessions, and product rework authorizations according to corporate procedures.
• Maintain and manage calibration programs, inspection instructions, and process controls for manufacturing and assembly areas.
• Ensure all Quality documentation and process controls are current, accurate, and aligned with customer and regulatory requirements.
• Coordinate Management Reviews, Internal Audits, and Compliance Meetings with the Senior Manufacturing Quality AMCS Region and relevant stakeholders.
• Support regional and corporate initiatives, audits, and reporting related to Quality and QMS systems
Tasks and Qualifications:• Strong leadership, communication, and organizational skills. • Advanced understanding of quality tools and methodologies (RCA, 8D, PFMEA, Control Plans, SPC, MSA, etc.). • Ability to manage and interpret quality data and KPIs for decision-making. • Knowledge of manufacturing processes including assembly, welding, metal forming, and material handling systems. • Proficiency in MS Office, SAP, Minitab, and QMS software platforms (SharePoint, Power Apps, Power BI preferred). • Strong analytical mindset and problem-solving ability
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What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
