Job Description:
- Collaborate with business stakeholders to define requirements and, if applicable, create user stories.
- Assess testing capability and capacity, developing comprehensive test plans in conjunction with the Program Manager.
- Develop Business Test Plans, secure necessary approvals, and ensure appropriate test accounts are provisioned and conditioned.
- Manage defect logging and retesting until resolution.
Key Deliverables:
- Test Plans and Scripts
- Test Account Conditioning
- Execution of Testing, including stakeholder approvals (e.g., Business Test Manager, Program Manager, Business Sponsor) for closed scripts.
- Testing Exit Reports submitted by code freeze, requiring Program Manager approval and submission to the Assigned Test Manager.
- Daily Status Reports covering testing level of concern, summary, requirements, burndown plan, defect lists, tollgates, status, and test cases.
Important Considerations:
- This is an individual contributor role requiring 6-8 years of experience.
- Working hours are 8 AM - 5 PM EST (North America).
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Job Family Group: Operations - Core------------------------------------------------------
Job Family:Operations Support------------------------------------------------------
Time Type:------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 6-8 years of experience in testing
- Ability to develop comprehensive test plans
- Experience in defect logging and retesting
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
