Manhattan WMS Administrator

Posted Yesterday
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Forney, TX, USA
In-Office
Junior
Greentech
The Role
Administers and supports Manhattan WMS onsite, troubleshooting system and database issues, resolving incidents, coaching warehouse users, documenting process flows, and collaborating with technical and business teams to improve system performance, inventory accuracy, and warehouse efficiency.
Summary Generated by Built In

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! 

If you are a warehouse systems professional looking for an opportunity to grow, Copeland has an exciting opportunity for you! Based in our Forney, Texas location, you will serve as the on-site Manhattan WMS Administrator, supporting warehouse operations through system administration, troubleshooting, and continuous improvement initiatives. If you have experience with Warehouse Management Systems, SQL, and production support, and if you are a collaborative problem solver who enjoys working closely with operations teams, this role offers the opportunity to make a direct impact on system performance, inventory accuracy, and overall warehouse efficiency.

AS THE MANHATTAN WMS ADMINISTRATOR, YOU WILL:

  • Strong knowledge of Manhattan SCALE configurations and services

  • Be the on-site subject matter expert for WMS and provide ongoing support and troubleshooting assistance to warehouse staff

  • Troubleshoot and resolve system issues, ensuring minimal downtime

  • Ability to analyze and understand the business needs and objectives

  • Experience with database troubleshooting (SQL)

  • Ability to provide coaching to supervisors, floor users, coordinators

  • Collaborate with development, infrastructure, and business teams to enhance system performance

  • Document the design and analysis of process flows for future reference and maintenance

  • Other duties/projects as assigned

SCHEDULE:

This is a 1st shift position that is based fully onsite. Hours may vary based on the needs of the business.

REQUIRED EDUCATION, EXPERIENCE & SKILLS:

  • Minimum 2 years hands-on experience working with Warehouse Management Systems (WMS) with a strong preference for Manhattan experience.

  • Understanding of core WMS concepts such as locating, allocation, and data flow across integrated systems.

  • Knowledge of SQL.

  • Experience in production support and incident management.

  • Demonstrated ability to manage and follow through on incident reports from initiation to resolution, collaborating with cross-functional teams to troubleshoot and close issues.

  • Understanding of data flow within integrated systems, including WMS logic and end-to-end system functionality.

  • Strong organizational and communication skills to manage timelines, resources, and stakeholder communication.

  • Legal work authorization in the United States - Sponsorship will not be provided for this role now or in the future.

PREFERRED EDUCATION, EXPERIENCE & SKILLS:

  • Experience with Manhattan WMS, including a high-level understanding of configuration and functionality.

  • Strong SQL capabilities

  • Data base administration experience

  • Bilingual Spanish

  • Knowledge of ISO QMS

Our Commitment to Our People 

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. 

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. 

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.  

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! 

 

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce.  Our employee resource groups play an important role in culture and community building at Copeland.

 

Work Authorization 

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. 

 

Equal Opportunity Employer 

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. 

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected] 

Skills Required

  • Minimum 2 years of hands-on experience working with Warehouse Management Systems, preferably Manhattan
  • Understanding of core WMS concepts, including locating, allocation, and integrated-system data flow
  • Knowledge of SQL
  • Experience in production support and incident management
  • Ability to manage incident reports from initiation through resolution with cross-functional teams
  • Understanding of WMS logic, integrated-system data flow, and end-to-end system functionality
  • Strong organizational and communication skills for managing timelines, resources, and stakeholder communication
  • Legal authorization to work in the United States without current or future sponsorship
  • Experience with Manhattan WMS configuration and functionality
  • Strong SQL capabilities
  • Database administration experience
  • Bilingual Spanish proficiency
  • Knowledge of ISO QMS
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The Company
HQ: Saint Louis, MO
3,381 Employees

What We Do

We are a global climate technologies company engineered for sustainability. Today, we are building on our 100-year legacy through industry-leading innovation, putting Copeland at the forefront of positive change. We create sustainable residential, commercial and industrial spaces through HVACR technologies. We maintain the integrity of goods throughout the cold chain. And we bring comfort to people globally.

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