About Unilever
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
Job Purpose
Manufacturing Excellence (ManEx) Support Manager is responsible for driving the deployment, sustainability, and continuous improvement of Unilever Manufacturing System (UMS) across the factory. The role partners closely with factory leadership and cross-functional teams to accelerate operational excellence through loss elimination, capability building, digital transformation, and a continuous improvement culture.
The role is accountable for improving factory performance across productivity, quality, reliability, cost efficiency, waste reduction, and Overall Equipment Effectiveness (OEE), while embedding data-driven decision making and sustainable operational excellence practices throughout the organization.
Main Responsibilities
UMS Deployment & Governance
- Lead the governance, deployment, and sustainability of Unilever Manufacturing System (UMS) across the factory.
- Ensure alignment of pillar roadmaps, maturity progression plans, and performance deliverables with factory business objectives.
- Facilitate UMS assessments, identify improvement opportunities, resolve implementation roadblocks, and drive sustainable results through effective change management.
- Partner with Site Leadership Team and BU ManEx Lead to monitor and accelerate UMS maturity and business impact.
Continuous Improvement & Loss Management
- Drive site-wide continuous improvement initiatives through structured problem solving, Kaizen, and operational excellence methodologies.
- Lead loss identification, prioritization, and elimination activities by leveraging data analytics and root cause analysis techniques.
- Expand Zero Loss mindset and loss management framework across manufacturing and supporting functions.
- Promote best practice sharing and replication of successful improvement initiatives across the organization.
Productivity & Cost Deployment
- Lead Cost Deployment activities and partner with Finance and Operations teams to establish robust cost governance processes.
- Manage the factory productivity pipeline and ensure realization of targeted savings through focused improvement initiatives, transformation projects, and Kaizen activities.
- Consolidate and track factory productivity, waste reduction, and cost-saving projects to ensure sustainable business benefits.
- Support development of productivity roadmaps and factory master plans aligned with business priorities.
Capability Building & Culture Transformation
- Develop and sustain a culture of continuous improvement through training, coaching, mentoring, and capability-building programs.
- Build organizational capabilities in structured problem solving, root cause analysis, TPM, Lean methodologies, and continuous improvement tools.
- Coach leaders and teams to embed operational excellence principles into daily management systems and decision-making processes.
- Drive employee engagement and ownership in continuous improvement initiatives across all organizational levels.
Digital & Data Analytics
- Champion digital manufacturing and 0 initiatives to improve operational effectiveness and decision-making.
- Leverage data analytics, statistical tools, and digital platforms to identify improvement opportunities and monitor factory performance.
- Drive continuous enhancement of reporting systems, performance dashboards, visualization tools, and operational data quality.
- Support factory digital transformation programs and deployment of data-driven solutions.
Skill & Qualifications
- Strong track record in Manufacturing Excellence, Operational Excellence, Lean, Six Sigma, TPM, TQM, WCM, UMS, or related continuous improvement methodologies.
- Strong analytical and problem-solving capabilities with a data-driven decision-making mindset.
- Proficiency in data analytics and visualization tools such as Power BI, Power Apps, Power Automate, or equivalent platforms.
- Strong project management skills with experience leading cross-functional improvement initiatives.
- Ability to translate complex operational data into actionable business insights.
- Strong stakeholder management, influencing, facilitation, and coaching skills.
- Excellent communication skills in both written and spoken English.
- Strong interpersonal skills with the ability to work effectively in a dynamic and fast-paced environment.
- Good understanding of manufacturing processes, equipment reliability, and operational performance management.
- Passion for digital transformation, advanced analytics, and continuous improvement
Leadership
- Passion for High Performance
- Growth Mindset and Continuous Learning
- Agility and Adaptability
- Change Leadership
- Influencing Without Authority
- Stakeholder Management
- Data-driven Decision Making
- Coaching and Capability Building
- Communicating with Impact
- Collaboration Across Functions
Education & Experience
- Bachelor's degree in Mechanical Engineering, Industrial Engineering, Production Engineering, Engineering Management, or a related field. Master's degree is an advantage.
- Minimum 5-8 years of experience in manufacturing, operational excellence, or continuous improvement environments.
- Proven experience leading Lean, TPM, UMS, Six Sigma, Operational Excellence, or manufacturing transformation programs.
- Demonstrated track record of delivering measurable improvements in productivity, quality, cost, waste reduction, reliability, or OEE.
- Experience in project management and leading cross-functional teams.
- Hands-on experience in FMCG manufacturing processes and technologies.
- Familiarity with manufacturing systems, operational excellence frameworks, and continuous improvement methodologies
Curious about what it’s really like to work at Unilever? Explore our Life at Unilever ยูนิลีเวอร์ประเทศไทย | Unilever and meet the people shaping our culture.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Skills Required
- Proven track record in Manufacturing/Operational Excellence (Lean, Six Sigma, TPM, TQM, WCM, UMS)
- Minimum 5-8 years experience in manufacturing, operational excellence, or continuous improvement environments
- Bachelor's degree in Mechanical, Industrial, Production Engineering or related (Master's advantageous)
- Proficiency in data analytics and visualization tools such as Power BI, Power Apps, Power Automate or equivalent
- Strong analytical and problem-solving capabilities with data-driven decision-making mindset
- Experience leading cross-functional improvement initiatives and project management skills
- Hands-on experience in FMCG manufacturing processes and technologies
- Strong stakeholder management, influencing, facilitation, coaching and communication skills (English)
- Demonstrated track record of delivering measurable improvements in productivity, quality, cost, waste reduction, reliability, or OEE
- Passion for digital transformation and advanced analytics
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
Unilever Insights
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
