MANDARIN QUALITY ENGINEER

Posted Yesterday
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60047-6004, Lake Zurich, IL, USA
In-Office
65K-80K Annually
Mid level
Aerospace • Automotive • Industrial • Manufacturing
The Role
Support quality engineering for manufacturing, liaise with China office (Mandarin required), handle customer issues and audits, perform internal QMS/process audits, create PPAPs and AS9102s, lead investigations and corrective actions, and support validation and inspection activities.
Summary Generated by Built In

About us

Smalley is the global manufacturing leader of precision metal formed products – known for  our Spirolox® retaining rings and Crest-to- Crest® wave springs. Our success is propelled by our inventive spirit, devoted team members, extensive engineering proficiency, and technical ability, cultivated by over 100 years of manufacturing excellence. We supply to industries including aerospace, automotive, medical, energy, robotics and industrial machinery – supporting over 70% of the Fortune 500 global manufacturers. We are proud of our commitment to delivering innovative, high-quality products, relentless pursuit of improvement, and unwavering dedication to providing excellent service to our valued customers.

Why Smalley?

At Smalley, we take pride in cultivating an inclusive work environment that values creativity, collaboration and diversity. We believe in our associates' unique perspectives that they bring to every challenge, which is why we will empower you to push the boundaries of what is possible. We are committed to nurturing an enjoyable work atmosphere demonstrated through activities such as Spirit Days, Cancer Awareness events, Health and Wellness activities, and fun sports opportunities to play in basketball, bags, and ping pong tournaments!

We Offer

  • Competitive compensation and benefits package as well as: Medical, Dental, Vision, 401k match, Life insurance, Tuition Reimbursement, PTO, and more!
  • Opportunities for career advancement and professional growth
  • Ongoing learning and training and development opportunities
  • Company and department led team-building activities and events

Job Summary

We have an opening for a Mandarin Quality Engineer in our Quality Engineering Department! This individual will serve as a key resource on all quality requirements, processes, procedures, issues, investigations, etc.

Responsibilities:

  • Must be fluent in reading, writing and speaking in Mandarin to support our China office
  • Demonstrates competency in determining the adequacy/comprehensiveness of technical data, deviations, etc. related to quality requirements
  • Collaborates with multiple departments on quality inquiries and issues and address them effectively
  • Works directly with customers to address and resolve questions, requirements, complaints, 8D process, certifications, etc.
  • Supports the Inspection Department
  • Works with Quality Technicians and Quality Assistants to resolve documentation issues
  • Participate in internal investigations and corrective action plans
  • Supports internal audits, customer audits and customer visits
  • Create PPAP’s (Control Plans, Balloon Drawings, PFMEA, Process Flow Diagrams)
  • Create AS9102’s
  • Performs Internal QMS and Process Audits
  • Assist in Validation/Qualification Activities
  • Other duties as needed and assigned

Qualifications

Requirements:

  • Bachelor’s degree in a relevant discipline or minimum 2-5 years of work experience in a fast-paced manufacturing environment
  • Must be fluent in Mandarin to support our China office
  • Automotive, aerospace, medical production experience in quality preferred
  • Strong problem-solving skills
  • Ability to communicate effectively with customers
  • Ability to multi-task between assignments
  • Knows how to prioritize workload
  • Ability to work under deadlines in a fast-paced environment
  • Knowledge of Mini-Tab or Statistical Software is a plus
  • Six Sigma Training/Certification is a plus
  • Must be authorized to work in the US on a permanent basis

 

Apply today and discover the opportunities that await you!

A reasonable estimate of the base salary range for this role is $65,000 - $80,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. This role is bonus/and or incentive eligible.

EEO/Affirmative Action Smalley is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training, and other personnel actions involving persons in all job titles and shall occur without regard to race, color, religion, sex, pregnancy (including childbirth and related conditions), age, national origin, disability, genetic information, veteran or military status, sexual orientation, gender identity, creed, ancestry, marital status, or any other legally protected class as recognized by applicable law.

You may be eligible for the following competitive benefits: medical, dental vision, life, accident & disability, parental leave, tuition reimbursement, employee assistance program, paid holidays, paid time off and 401(k).

*Should you need further assistance to apply to any of our job postings or have any general questions, please contact us at 847-719-5900.

 

Skills Required

  • Fluent in reading, writing, and speaking Mandarin
  • Bachelor's degree in a relevant discipline or 2-5 years manufacturing experience
  • Automotive, aerospace, or medical production quality experience
  • Strong problem-solving skills
  • Ability to communicate effectively with customers
  • Ability to multi-task and prioritize workload under deadlines
  • Knowledge of Minitab or other statistical software
  • Six Sigma training or certification
  • Authorization to work in the US on a permanent basis (no sponsorship)
  • Experience creating PPAPs (Control Plans, Balloon Drawings, PFMEA, Process Flow Diagrams)
  • Experience creating AS9102 reports
  • Experience performing internal QMS and process audits
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The Company
Year Founded: 1918

What We Do

Smalley Steel Ring Company is a world leader in the manufacturing and development of retaining rings, snap rings, and wave springs, including Spirolox and constant section rings. Founded over a century ago, the company provides high-quality industrial components for diverse applications across sectors such as aerospace, automotive, medical, and oil and gas, offering a vast product line of standard and specialty designs.

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