Managing Principal, Strategic Accounts

Posted 16 Days Ago
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Boston, MA, USA
In-Office
Expert/Leader
Artificial Intelligence • Software • Analytics
The Role
Leads ODAIA’s strategic commercial accounts and GTM transformation for life sciences clients. Advises C-suite pharma executives, develops account and segment strategies, translates business challenges into outcome-driven solutions, drives strategic wins and account expansion, and oversees post-sale value realization. Leads cross-functional specialist pods, influences product and engineering priorities, and helps scale ODAIA’s consultative, AI-powered commercial effectiveness model.
Summary Generated by Built In
ABOUT ODAIA
ODAIA noun o·da·ia | 'oh-day-yeah
An Ancient Greek word referring to "ōdē," the word for song and the root of melody, harmony, and orchestra. We chose it deliberately: the best commercial intelligence doesn't just inform it orchestrates.
ODAIA delivers AI-powered commercial intelligence for life sciences - unifying data, accelerating results, and helping commercial teams deepen engagement to enhance care for providers and patients. ODAIA's SaaS platform transforms complex data into predictive, personalized insights, enabling commercial leaders to understand their customers, anticipate prescribing behaviors, and make the informed, strategic decisions that bring therapies to patients faster.
OUR MISSION
Reducing patients’ time to therapy by facilitating meaningful interactions with healthcare providers, through human-centric software powered by AI. 
WHAT’S ON OFFER
For 30 years, the Life Sciences industry has relied on a static analytic, consultant-led model for sales and marketing effectiveness. This approach relies on "point-in-time" snapshots that start decaying the moment they are delivered, leading to billions in wasted spend on the wrong HCPs and missed patient windows. At ODAIA, we are making this antiquated model obsolete. We are evolving our Go-To-Market (GTM) motion into a consultative, outcome-driven model, shifting from a transactional SaaS vendor to a Transformation Partner. 
Reporting to the Chief Commercial Officer, as Managing Principal, AI-Driven Commercial Effectiveness you will bridge the gap between high-level strategy and real-time AI execution, architecting executive confidence while ensuring our technology becomes the primary driver of commercial success. Your goal is to move beyond the role of a software vendor to become a vital transformation partner - helping customers across the pharma landscape find the shortest path to revenue. As an early leader in this evolution, you will define the standards for our pod model, directly shaping ODAIA’s commercial strategy and our continued impact on the industry.
WHAT YOU WILL DO
Lead. Build & Transform
In this role, you aren't just executing a playbook; you are an architect of our GTM evolution. You will lead a specialist GTM pod, to match the seniority and strategic authority of top-tier consulting firms while delivering the agility of our AI platform.
Strategic Advisory & Solutioning to Architect Executive Outcomes
  • Act as the trusted advisor to C-Suite buyers (CCO, CMO, CIO), moving the conversation from "features" to "P&L impact"
  • Lead account level strategy, successfully navigating complex business unit structures and aligning commercial priorities
  • Understand and translate complex client pain points into high impact business cases, aligning investment to outcomes (revenue growth, productivity, and competitive advantage) 
  • Provide solutions that solve specific commercial challenges, positioning ODAIA’s tech as the engine of their transformation, displacing traditional, manual-heavy consulting cycles
  • Provide deep market intelligence and client-side transformation needs back to our Engineering and Product teams to influence product priorities and solution design to ensure ODAIA remains the premier solution 
"Sell-to-Deliver" Accountability & Pod Leadership 
  • Lead a cross-functional specialist pod, motivated to grow and expand presence within your vertical
  • Responsible for segment strategy, focused on driving impact and revenue
  • Own the strategic win and success metrics, staying involved post-close to ensure our "services-enabled tech" accelerates time-to-value for the client
  • Define the future GTM strategy, run your market segment like a mini-business unit, identifying growth triggers to further prove the business case and transition shared resources into dedicated pod structures
WHAT YOU BRING
Consulting Leadership & Industry Stature
  • 12+ years of experience in Life Sciences / commercial pharma consulting, commercial strategy and / or analytics driven transformation
  • Experience in a Principal or Partner-level role at a top-tier firm or similar leadership position
  • Consistently landed and grown accounts while owning outcomes, has the "consultative DNA" we need to inject into our tech-heavy environment
  • A proven track record of building successful partnerships, advising commercial pharma executives, leading high-stakes conversations and influencing multi-million dollar commercial investment decisions through data-driven storytelling
Subject Matter Expertise & Strategic Domain Mastery
  • Deep fluency in the Life Sciences commercial ecosystem, including Strategy, Insights & Planning (SIP), Sales Force Effectiveness (SFE), the application of Patient Longitudinal/Claims data and how to bridge the gap between strategy and execution
  • Understanding of modern commercial frameworks, omnichannel strategy, Next Best Action (NBA) orchestration, and how to integrate AI into existing CRM (Veeva/Salesforce) workflows
Operational Agility
  • Operates as a Player-Coach and finds the "best yet fastest" actionable answer rather than chasing the "perfect" one
  • Operates effectively within a lean, high-autonomy infrastructure
  • A bias for action - finds moving fast, high-growth and “re-building the engine” exhilarating
  • Has both the experience and confidence to bring clarity to ambiguity and the iterative mindset required to formalize and scale internal commercial frameworks while simultaneously delivering high - velocity results

WHAT WE OFFER
Values-Based Culture
  • We Ignite Innovation, Own It, and Stand Together
AI-Native Environment
  • At ODAIA, we don't just deliver AI - we live it. We use AI and agentic automation to 10x our efficiency and impact, encouraging constant curiosity in leveraging and integrating AI
Comprehensive Rewards
  • Meaningful stock option grants, immediate medical/dental enrollment, and flexible time off
Remote-First Flexibility
  • WFH flexibility with intentional, high-value in-person collaboration and socials
LOCATION
ODAIA is a remote first organization, with employees located across Canada and the U.S. Our primary office hub is located in central downtown Toronto and walking distance from Union Station. 
EMPLOYMENT VERIFICATION
Any conditional offer of employment made to a successful candidate will be subject to the full satisfaction with the results of any background and reference checks.
JOB PROCESS & INTERVIEW DISCLOSURE
ODAIA does use artificial intelligence (AI) to review applications, filter and analyze resumes. 
Our recruitment team may use an AI-powered meeting assistant to record and transcribe interviews for note-taking purposes only. This tool helps our recruiters to be fully present during conversations with candidates who provide consent to this tool being used during an interview. This tool is used in compliance with privacy and employment laws across Canada and the U.S.
We respect the time candidates invest into participating in our recruitment process. ODAIA is committed to providing timely status updates on hiring decisions to all candidates following their final interview, in accordance with applicable employment laws. 
Final compensation is determined through a comprehensive review of the successful candidate’s unique skill set, specialized experience, certifications and other relevant considerations. As such, the final offer may vary based on these specific factors. Salary expectations will be discussed collaboratively early in the process to ensure alignment. This role is also eligible for health benefits, stock options, and flexible time off policies as mentioned above. 
Position Status: Please note that this is related to an existing position vacancy or departure. 
DIVERSITY, EQUITY & INCLUSION
ODAIA is an equal opportunity employer. We are committed to building an environment where everyone feels included, valued, respected and heard. We are committed to creating a diverse workplace, free from discrimination on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, disability status or any other characteristics protected by local laws, regulations or ordinances. 
ACCOMMODATIONS AND ACCESSIBILITY
Accommodations are available upon request. If you need assistance or accommodation due to a disability or special need at any stage of the recruitment process, please contact us at [email protected].
 

Skills Required

  • 12+ years of experience in life sciences, commercial pharma consulting, commercial strategy, or analytics-driven transformation
  • Principal- or Partner-level experience at a top-tier consulting firm or similar leadership position
  • Proven record of landing and growing strategic accounts while owning business outcomes
  • Experience advising commercial pharma executives and leading high-stakes executive conversations
  • Experience influencing multimillion-dollar commercial investment decisions through data-driven storytelling
  • Deep knowledge of the life sciences commercial ecosystem, including SIP and SFE
  • Understanding of Patient Longitudinal and Claims data and bridging strategy with execution
  • Understanding of omnichannel strategy, Next Best Action orchestration, and AI integration with Veeva or Salesforce workflows
  • Ability to operate as a player-coach in a lean, high-autonomy environment
  • Ability to formalize and scale commercial frameworks while delivering high-velocity results
Am I A Good Fit?
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The Company
HQ: Toronto, ON
79 Employees
Year Founded: 2018

What We Do

ODAIA is a leader in life sciences predictive analytics and commercial insights. ODAIA's AI-powered platform, MAPTUAL, leverages a proprietary analytics engine to help pharma companies prospect, qualify and engage HCPs, which helps reduce patients’ time to therapy.

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