Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.
Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.
This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.
The Managing Director, Technology is a senior technology leader responsible for day-to-day leadership of the firm’s core technology functions. This role provides both strategic leadership and operational governance to ensure the firm’s technology environment is stable, secure, scalable, and aligned with business priorities.
As a key member of the Digital & Technology leadership team, the Managing Director partners closely with the Chief Digital & Technology Officer to execute the firm’s technology strategy, modernize foundational platforms, and deliver high-quality, reliable technology services to attorneys and members of the Global Operations team (“GO” team). Over time, the role will also assume additional functions such as organizational change management and project management, as those capabilities gets formally established.
What You Will Do:
Provide strategic and operational leadership for core technology domains.
Establish and maintain technology standards, policies, and operating models that promote reliability, security, scalability, and a consistent user experience across the firm.
Ensure the firm’s technology platforms and services effectively support legal, business, and administrative operations.
Serve as a trusted advisor to the Chief Digital & Technology Officer, contributing to strategic planning, prioritization, and executive decision-making.
Translate enterprise technology strategy into actionable roadmaps, operating plans, and measurable outcomes.
Lead technology change management for major technology initiatives, including stakeholder engagement, communications, training, adoption planning, and post-implementation reinforcement to drive successful, sustained outcomes.
Partner with firm leadership, business stakeholders, and peer technology leaders to align technology investments with firm objectives.
Provide administrative oversight, leadership, and performance management for managing directors, directors, managers, and teams within scope.
Foster a high-performing, accountable, and collaborative culture across technology teams.
Support talent development, succession planning, and organizational design to ensure long-term capability and resilience.
Oversee the delivery and performance of technology services, ensuring service levels, reliability, and user expectations are consistently met.
Identify and manage operational risks related to infrastructure, network stability, endpoint environments, and security in coordination with relevant stakeholders.
Lead vendor strategy and oversight within scope, including contract management, performance monitoring, and cost optimization.
Assume administrative and strategic oversight of organizational change management and project management functions as these roles and capabilities are established.
Ensure effective coordination between technology delivery, change enablement, and project execution to support complex initiatives and firm-wide transformation efforts.
Who You Are:
Experience managing a team of 100+ IT professionals, 10,000+ endpoints.
Experience scaling infrastructure, network services, desktop engineering, and user experience
Bachelor’s degree in Information Technology, Computer Science, or a related field required; advanced degree preferred.
Significant progressive experience in technology leadership roles, with responsibility for enterprise-scale technology environments.
Experience within a law firm or professional services organization strongly preferred.
Proven senior-level leadership experience overseeing enterprise technology functions in a matrixed, professional services environment with a global footprint.
Strong understanding of infrastructure, networking, endpoint technologies, and user experience considerations in large, distributed organizations.
Demonstrated ability to operate effectively at both strategic and operational levels.
Excellent executive communication skills, with the ability to influence, advise, and partner with senior leaders.
Strong people leadership skills, including experience leading leaders and managing through organizational change.
Sound judgment, operational discipline, and a pragmatic approach to balancing innovation with stability and risk management.
Occasional travel
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Benefits and More
At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:
Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks
Skills Required
- Experience managing a team of 100+ IT professionals and 10,000+ endpoints.
- Experience scaling infrastructure, network services, desktop engineering, and user experience.
- Bachelor's degree in Information Technology, Computer Science, or related field.
- Significant progressive experience in technology leadership roles with responsibility for enterprise-scale environments.
- Proven senior-level leadership experience in a matrixed, professional services or global environment.
- Strong understanding of infrastructure, networking, endpoint technologies, and user experience for large distributed organizations.
- Excellent executive communication skills with ability to influence and advise senior leaders.
- Strong people leadership skills, including leading leaders and managing organizational change.
- Experience overseeing vendor strategy, contract management, performance monitoring, and cost optimization.
- Advanced degree (e.g., MBA or MSc) in relevant field.
- Experience within a law firm or professional services organization.
Goodwin Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Goodwin and has not been reviewed or approved by Goodwin.
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Strong & Reliable Incentives — Bonuses are described as market-matching with defined eligibility thresholds, and certain credits (such as pro bono, innovation, and training) can count toward targets.
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Parental & Family Support — Family-forming support via Carrot, generous paid parental leave, and subsidized backup child and elder care are highlighted as meaningful parts of the package.
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Healthcare Strength — Core medical, dental, and vision coverage through well-known carriers is supplemented by access tools and mental-health resources such as One Medical, Headspace, and an EAP.
Goodwin Insights
What We Do
We are in the business of building authentic, long-term relationships with our clients, who are some of the world’s most successful and innovative investors, entrepreneurs and disruptors at the convergence of and within the life sciences, private equity, real estate, technology, and financial industries. To learn more, visit us at www.goodwinlaw.com and follow us on Twitter at @goodwinlaw and Instagram at @join_goodwin. Office locations - Boston, New York, Washington, D.C., San Francisco, Silicon Valley, Los Angeles, Santa Monica, London, Cambridge, Paris, Luxembourg, Frankfurt, Hong Kong, Munich and Philadelphia *Attorney Advertising
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