Managing Director, Healthcare (Payer)

Posted 5 Days Ago
Be an Early Applicant
Chicago, IL
290K-330K Annually
Expert/Leader
Cloud • Professional Services • Security • Analytics • Consulting • Utilities • Renewable Energy
We’re a global business and technology consulting firm passionate about creating value with our clients.
The Role
The Managing Director will focus on building the firm's healthcare offerings, managing client relationships at executive levels, developing new business opportunities, mentoring teams, and ensuring high-quality client delivery. This role involves significant responsibility for business development, practice growth, and strategic planning within the healthcare sector.
Summary Generated by Built In

Are you ready to make an impact?

West Monroe has an immediate opportunity for a Healthcare Managing Director. This roll will focus on building the firm’s healthcare offerings and delivering business and technology consulting solutions with a focus on payer organizations. Working alongside our National Healthcare Practice Leaders, this role entails significant responsibility in developing new business, managing client relationships at executive levels, and providing hands-on guidance and direction as well as oversight to project teams. Most importantly, candidates should be passionate about what they do and enjoy a fun, entrepreneurial environment.  This Managing Director position will also play a key leadership role on our national healthcare team.

What will you be doing?

Managing Directors at West Monroe have three main areas of responsibility within Business Development, Practice Development, and Client Delivery. 

Client Development 

  • Cultivate new and existing client business development opportunities for the Healthcare Practice with a focus on medical and ancillary insurers 
  • Significant generation of prospecting/networking activities (events, meetings, phone calls, emails) in the pursuit of new client acquisition and brand awareness 
  • Originate business development opportunities and manage the sales cycle with prospective clients 
  • Actively leverage a previously built professional network and affiliate network in the local community 
  • Develop key accounts with recurring revenue 
  • Actively participate in relevant local business and industry organizations 
  • Exhibit an excellent understanding of client issues and how to apply the appropriate West Monroe resources to convert identified issues into consulting opportunities and proposals 
  • Lead the development of proposals, work plans, pricing estimates, and risk assessments for potential projects 
  • Effectively partner with the Business Development and Marketing teams to lead and drive marketing campaigns 

Practice Development 

  • Collaborate with Healthcare leadership to build the healthcare practice in alignment with practice goals (headcount, financials, clients) 
  • Create effective go-to-market strategies while driving the development/enhancement of WMP’s Healthcare Practice methodologies, best practices, and approaches to client delivery 
  • Lead, mentor, and grow consultants and actively participate in the performance management process 
  • Participate actively in the recruiting process for additional practice managers and consultants 
  • Display an entrepreneurial desire and selflessness to give your time, energy, and passion to growing the firms culture and our people both inside and outside of office hours 
  • Manage practice financials in accordance with healthcare practice budgets 

Client Delivery 

  • Serve as engagement leadership and quality assurance across a client portfolio 
  • Provide value via consulting engagements and sharing of meaningful thought leadership 
  • Participate and lead engagements by communicating and reporting project status to C-level executives and IT management, including budget, risks, issues, etc. 
  • Mentor and manage teams of younger consultants to ensure quality of delivery and to keep projects on time and budget 
  • Respond to client requests for immediate issues while also being able to take on the accountability of driving projects to completion; serve as the point of escalation 
  • Analyze each client's specific request and determine the underlying issue and recommend appropriate solutions 

Qualifications: 

  • Bachelor’s degree or equivalent experience required 
  • Minimum of 12+ years of professional services consulting experience 
  • Strong business development and an active professional network of relevant executive-level contacts in the local market (east coast, medical and ancillary plans) 
  • 10+ years of hands-on experience leading business and technology strategy projects and​experience with complex business systems integration and technology transformation, specifically within health insurance companies 
  • Membership and visibility in relevant professional organizations 
  • Strong program and project management methodology background, including strategic planning and analysis, schedule, scope, issue and risk management experience, change management 
  • Excellent organizational, verbal and written communication skills 
  • Strong communication skills to be able to work with clients and comfortably present to C-level executives 
  • A commitment to inclusion and diversity, and openness to new ideas and perspectives 
  • Ability to be in-person three days a week is required 


Managing Directors at West Monroe are expected to be in-person three days a week. This can include being present at client sites, in the market, or in-office for internal collaboration. There is flexibility and an understanding that schedules ebb and flow, but a core belief is that when we are together with our people and our clients, we build stronger relationships and are better equipped to sell and deliver value. 

Based on pay transparency guidelines, a reasonable expectation for the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here.  Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.​ Employees in proximity of our Seattle, Washington DC, Los Angeles, New York, and San Francisco offices will have a geographic premium applied to this salary scale. 
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.​ 

National

$290,000$330,000 USD

West Monroe is a digital services firm that partners with companies in transformative industries to deliver quantifiable financial value. We believe that digital is a mindset and it’s something companies become, not something they do. We bring together diverse, multidisciplinary teams that use their expertise to develop and execute new ideas and ways of working.  

At West Monroe, we invest in our people and care in a big way. We are growing the next generation of leaders who lead with inclusion, enabling us to address our clients’ most complex challenges. If you’re looking for a place where you’ll feel supported, our team will help you grow. We believe that growth breeds opportunity for all. And know that when we come together, we can do what's never been done. 

Our fast-paced culture and collaborative teams bring the energy and expertise needed to make an impact and deliver beyond expectations. If you are ready to set big goals with us, join us on our journey of building what matters for our clients, our people, and our communities. 

West Monroe is an Equal Employment Opportunity Employer  
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. 

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.  

What the Team is Saying

Kaumil
Frank
Adam
Kirsten
The Company
HQ: Chicago, IL
2,000 Employees
Hybrid Workplace
Year Founded: 2002

What We Do

West Monroe is a global business and technology consulting firm passionate about creating value for our clients. We co-create solutions that accelerate results now and prepare industries to tackle what’s next. We’re excited by the possibilities that technology creates. We work with our clients to deliver on the possible, building on their goals, generating fresh insights and creating inspiring outcomes.

We excel at the intersection of industry, strategy, people and technology—always driving rapid impact. Our all-in approach comes from our unique employee ownership structure. Our clients’ success is our success. From the beginning, our growth has come from putting people at the center. Fortune and USA Today consistently celebrate West Monroe as a top workplace, and we’re recognized as a leading consultancy by Forbes and Forrester.

Why Work With Us

It’s our mission to help build the next generation of leaders, and we’re committed to partnering with employees to build an experience that’s challenging, fulfilling, and filled with constant opportunities to grow, and to make a real difference.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

West Monroe Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our hybrid Working Model is centered on personal accountability, flexibility, and responsibility. We prioritize being together in person for the moments that matter most.

Typical time on-site: Not Specified
Company Office Image
HQChicago, IL
CR
Company Office Image
Dallas, TX
London, GB
Los Angeles, CA
Company Office Image
Minneapolis, MN
New York, NY
San Francisco, CA
Seattle, WA
Washington, DC
Learn more

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account