Managing Director, Global Creative Studio

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Los Angeles, CA
In-Office
Fintech • Information Technology • Payments
Join a world leader in payments and technology!
The Role

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We’re looking for a dynamic business leader to join and support us in our vision of building a best-in-class Global Creative Studio for one of the most impactful brands in the world.

The ideal candidate will be a strategic and entrepreneurial leader with a proven track record of building and leading successful global agencies or business/account teams - either within advertising agencies or at brand-side internal creative studios.

You must have a passion for understanding and articulating global business problems, a talent for building strong partnerships with marketing executives, key global business stakeholders and regional brand and client teams. You need to be a great champion of the creative output with a strong belief in the creative product as the solution to business problems and a force multiplier.

You must have a passion for strategy and creativity with a portfolio of work that shows successful global campaign initiatives that have earned and driven outsized business and media results.

You must have the ability to build and operationalize a team that consistently produces innovative and integrated creative solutions across the full spectrum of the media mix. You need to be able to thrive in a global environment, and must be comfortable guiding internal teams, agencies and production partners, but also willing to roll up your sleeves to do the work when necessary.

Effortless collaboration is a must - as this role will work closely with regions across the world to ensure best in class creative is implemented. You must have a genuine appetite for building - for building and motivating people, for building a culture that fosters creativity, for building teams and for building new capabilities.

You will be responsible to lead a team of Business leaders, Project management and production and report into the VP Global Brand Creative.

Essential Functions:

Build a Center of Operating Excellence

  • Be a part of the Creative Studio leadership team who will support in strategically shaping and building upon the vision and operating model for the Global Creative Studio.
  • Build and maintain key relationships with senior Marketing executives by demonstrating a deep understanding of the global integrated marketing landscape and a commitment to driving business results.
  • Develop a comprehensive operating plan with both immediate and long-term goals and milestones, assessing the business needs to shape capabilities.
  • Ensure the Global Creative Studio is delivering best-in-class capabilities and partnership across all regions instilling a culture of collaboration

Build relationships

  • Help lead and manage both internal and external agency partners in creative strategy, execution and production
  • Provide thought partnership to business partners both regional and global and regularly make recommendations on directions to improve area under scope
  • Quantify key relationships between different parts of the business to facilitate prioritization decisions

Build upon a culture that fosters remarkable creativity

  • Contribute to an environment that fosters remarkable creativity
  • Maintain a culture where people love to work (and want to come and work), feel they can flourish, and are proud of what they contribute
  • Support the development of remarkable ideas - across a variety of marketing touchpoints - that resonate with our audiences, earn an outsized share of cultural conversation, and create competitive advantage.
  • Influence and achieve consensus on direction, priority, and decision making of area under scope
  • Ensure quality output in all creative output.
  • Ensure all creative is developed on time, on budget, and on brief.

This is a hybrid position based in either our Los Angeles, CA or San Francisco, CA offices. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

  • 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

  • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
  • Deep agency-side or client-side experience working with or at global brands
  • Titles you may have held - Managing Director, Group Account Director, Director of operations and Agency Management
  • Thought leader of highly successful creative, brand development, and multichannel marketing campaigns
  • Experience leading campaigns that have driven outsized business results and won recognition in the industry.
  • Experience working and living in multiple countries as well as managing teams across geographies to have an informed market-first view to global marketing.
  • Excellent people leader with proven ability to manage teams, the work, and influence outcomes in highly matrixed organizations with multiple stakeholders.
  • Role models and influences aspirational behaviors of leading courageously, obsessing about customers, collaborating as one Visa, and executing with excellence.
  • Strong executive presence with highly effective written and verbal communication skills including the ability to present with impact.
  • Strong planning, organizational and problem-solving skills.
  • Resourcefulness with strong sense of accountability and results-oriented drive.
  • Ability to initiate and drive opportunities independently across multiple complex projects that have strategic implications for the brand and company, while operating in an environment that changes quickly.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 180,000 to 312,500 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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The Company
HQ: San Francisco, CA
33,000 Employees
Year Founded: 1958

What We Do

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges,
growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world.

Progress starts with you

For more information, visit visa.com/about, @LifeatVisa Instagram, and @VisaNews on X.

Why Work With Us

At Visa, every voice powers progress. We believe inclusion fuels innovation — and that unique perspectives create better outcomes for our teams, our business, and the world we serve. With more than 13K members across our Employee Resource Groups, you’ll find community, allyship, and opportunities to lead, learn and make an impact beyond your desk.

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