Managing Consultant, Front of House Restaurant Technology

Point B is a business innovation firm that takes the guesswork out of transformation. We engineer your future by combining advanced technologies and industry expertise to help you reimagine your business and its processes to get ahead and stay ahead.

We're consulting done different. While others might say it, we live it—your success is our success.

We start with the challenges you face, then partner to drive to what’s right for your business, your people, and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully, respond with agility, and accelerate time to value. 

When you partner with Point B, you’ll experience the speed and confidence needed to spot critical pivots, navigate complexity with ease, and tailor technology to fit your needs. 

We're ready to start generating your future today. 

WHAT YOU’LL GET TO DO:  

Lead and advise clients on the strategy, selection, planning, implementation (design, configuration, testing, etc.), pilot readiness, pilot execution, and deployment of front of house restaurant technologies (Point of Sale, Kiosks, Drive-thru, digital menu boards, 3rd party aggregators, loyalty, kitchen display system, payment, etc.) 

Lead and facilitate working sessions and meetings, including requirements gathering, process design, conference room pilots, Steering Committees, and deployment planning 

Help grow and shape our Digital & Tech Modernization practice and our restaurant technology transformation offering by contributing thought leadership and experience to its products and capabilities 

Drive business development by strengthening existing client relationships, attending and presenting at industry conferences, and identifying and engaging with new, untapped clients 

Contribute to the firm’s growth and reputation by helping to develop and lead other Point B Associates

Guide and mentor Point B associates on client engagements 

WHAT WE OFFER: 

The opportunity to serve in a key leadership role and help build an emerging practice area within Point B

The support of a well-established consulting firm and access to a broad network of experienced people

The ability to chart your career path based on expertise and passions 

An environment that encourages you to identify new opportunities and supports you in reaching your goals 

The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model 

The opportunity to further enable fun and collaborative culture with teams that are as passionate about their communities as they are about their clients 

A comprehensive, flexible Total Rewards program that supports and recognizes each individual's unique needs and contributions to the firm

Opportunity to travel nationally and to align yourself to one of our existing geographic markets for culture and community

WHAT WE EXPECT YOU’VE ALREADY DONE:  

Earned a B.A. or B.S. degree

10+ years of experience in Digital Transformation and Enterprise Application modernization strategy and execution 

2-4 years management consulting experience 

2-4 years of multi-unit front of house restaurant technology experience (technologies used within the 4-walls of the restaurant) 

Prefer candidates who have operational experience in multi-unit restaurants or have worked for a restaurant brand 

Hands-on experience in restaurant technology transformation advisory, and program/delivery leadership

Experience and subject matter expertise related to Enterprise Application Cloud infrastructure (IaaS, PaaS)and SaaS solution (POS, KDS, DMB, Kiosk, Drive-Thru, Reservations, Catering/Events, etc)planning, selection, & implementation

Developed holistic strategies (people, process, technology) for client Enterprise-wide front of house initiatives 

Built and cultivated business relationships and contributed to the growth of a practice area

Demonstrated an ability to serve and act as a trusted advisor to senior leadership teams

Provided leadership across multiple industries (Retail, Restaurant/Hospitality)and a variety of business functional areas

THE KIND OF PEOPLE WE LOOK FOR: 

Versatile consultants who are passionate about technology and thrive on variety and challenge

Innate problem solvers who want to grow in a flexible, collaborative culture 

Comfortable transitioning between strategic and execution responsibilities to maximize client value

Confident decision makers with a proactive mindset

Engaging leaders who make a positive impact on their firm, clients, and communities

Those who have a growth mindset regarding training, practice, and evolving their skills 

Successful in ambiguous environments

Desire to and ability to learn 

Passion for Point B’s Mission, Vision, Values & Culture 

Gets it done brand and attitude

Ability to work from home 

Ability to work non-standard work hours when necessary

Flexibility and willingness to travel up to 50% 

COMPENSATION AND BENEFITS: 

The estimated salary range for this role is $137,000 - $221,500 USD per year. This salary range is provided as required by local and state law as applicable. Individual salaries vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable.

Bonuses are awarded at Point B’s discretion and are based upon individual contributions and overall firm performance.

INTRIGUED TO LEARN MORE?

When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.

WHAT MAKES POINT B DIFFERENT?

We put our passion for change to work, using our purpose and values as our north start. Our teams help organizations solve their greatest challenges and created an inclusive culture that attracts and retains the world’s best talent. Be part of a collaborative culture where we build lasting relationships with each other, our customers, and our communities.

Benefits – Point B rewards high performance with a total rewards approach that includes competitive base pay, benefits, and short-and long-term incentives — as well as flexibility, leadership development opportunities, and a culture designed to help our diverse team of individuals flourish.

Employee Ownership – We give employees a voice in directing their careers and the growth of our company. Our Employee Stock Ownership Plan (ESOP) is a non-contributory retirement vehicle that grows over time from annual allocations (based on individual compensation) and the value of our company.

Award winning – Point B has been consistently recognized as one of the best places to work by Fortune magazine, Great Place to Work, Consulting Magazine, BuiltIn, and many others. We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women in addition to other awards regarding our workplace inclusivity. 

Point B is an equal-opportunity employer committed to a diverse workforce. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. You can read more about our commitment to diversity on our website.

Point B is committed to providing equal opportunities for persons with disabilities or religious observances, which includes providing reasonable accommodation for in any individuals with disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team at [email protected] or 206-517-5000 to request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance, you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires.

Legal Information for Job Seekers can be accessed on our Careers Website.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.