Managers, Digital Product Management

American Express National Bank seeks Managers, Digital Product Management to support the development of software products in alignment with business objectives and create business and technical documentation as required by the development lifecycle.

Define product scope and objectives, ensure compliance with standards and best practices, and drive production issue management, analysis, and issue tracking.  Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value. Within product development, create features, user stories, and acceptance criteria within business and technology initiatives. Work closely with technology teams to develop, test, and deliver defined product capabilities and rapidly iterate new solutions

Position requires a Master’s degree in Computer Science, Engineering, Information Systems, Business Administration, Business Analytics, or a related field, and 1 year of experience with product design and development. Experience must include 1 year of experience with each of the following: Business systems analysis, including requirements analysis and definition; Root cause analysis and developing business process flows; Defining, measuring and reporting Key Performance Indicators (KPI) for delivered products and outcomes; Enhancing existing data management processes; Leading and influencing development partners in a cross-functional environment; Data analysis using SQL; Scaled Agile (SAFe) principles; Jira, Putty, Rally, Scrum methodologies, and User Acceptance Testing (UAT). Telecommuting is available up to 2 days per week.

Job Location: Phoenix, AZ  

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

•         Competitive base salaries

•         Bonus incentives

•         6% Company Match on retirement savings plan

•         Free financial coaching and financial well-being support

•         Comprehensive medical, dental, vision, life insurance, and disability benefits

•         20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

•         Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

•         Free and confidential counseling support through our Healthy Minds program

•         Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.

#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI Leader Talent Acquisition Partner 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.