The Role
Performs confidential IT-related administrative work serving as liaison with the Department of Information Services. Manages IT contractors, initiates project requests, assists with software deployment, handles user accounts/security, maintains web content, supports budgeting and modernization planning, and assists leadership with IT purchases and planning. Provides technical support and participates in program development and revision.
Summary Generated by Built In
Office of the Illinois Secretary of State Alexi Giannoulias
Job Title: Managerial Assistant III
Division: Administration
Union: N/A
Location: 17 N State St, Chicago, IL – Cook County
Salary: Range $5,737 to $10,723 monthly – commensurate with experience
Benefits: https://cms.illinois.gov/benefits/stateemployee.html
Overview:
Performs a wide variety of highly responsible and confidential Informational Technology (IT) duties as an assistant involving complex matters relative to all phases of a major departmental program or several small complex program areas; acts as a liaison with the Department of Information Services; responsible for initiating and completing all aspects of IT related functions; performs research in order to respond to complaints and inquiries received regarding rules, policies, laws and procedures.
Duties and Responsibilities:
Requires knowledge, skill and mental development equivalent to the completion of four (4) years of college, preferably with courses in public or business administration AND three (3) years of professional experience in a public or private organization. Additional requirements may need to be met for applicants to be deemed qualified for individual positions within the class; this may include specific licenses, certifications or credentials as related to the position's duties and responsibilities as defined by the Department of Personnel.
Knowledge, Skills and Abilities:
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
Job Title: Managerial Assistant III
Division: Administration
Union: N/A
Location: 17 N State St, Chicago, IL – Cook County
Salary: Range $5,737 to $10,723 monthly – commensurate with experience
Benefits: https://cms.illinois.gov/benefits/stateemployee.html
Overview:
Performs a wide variety of highly responsible and confidential Informational Technology (IT) duties as an assistant involving complex matters relative to all phases of a major departmental program or several small complex program areas; acts as a liaison with the Department of Information Services; responsible for initiating and completing all aspects of IT related functions; performs research in order to respond to complaints and inquiries received regarding rules, policies, laws and procedures.
Duties and Responsibilities:
- Serves as liaison between Administrative Hearings and the Department of Information Technology; responsible for generating detailed project initialization requests for any new project or modification of any existing program; researches and makes recommendations on any new or replacement computer equipment; participates in the development and implementation of new programs or in the revision/improvement of old system/programs; advises users and management in using specialized technical software/programs; responsible for generating requests for user ID’s, computer accounts and security for several programs; responsible for installing new programs; responsible for assisting employees with computer problems and computer relocations; responsible for the maintenance and/or revision of internet and intranet pages; attends workshops and training when scheduled. Will assist with the submission of communications related documents when required.
- Manages applicable IT contractors and collaborates with the IT department on deployment of contractors, including programming contractors. This management is expected to include the implementation of new software programming for Department utilized hearing apps and software.
- Assists the Director and Deputy Director in preparing the annual budget; technological advancement planning; gathers information, makes projections; determines the necessity of new equipment and electronic data processing equipment; assists with IT related equipment purchases; attends Budget meetings and workshops when scheduled and related to IT purchases; and engages in a modernization plan.
- Performs other duties as required or assigned.
Requires knowledge, skill and mental development equivalent to the completion of four (4) years of college, preferably with courses in public or business administration AND three (3) years of professional experience in a public or private organization. Additional requirements may need to be met for applicants to be deemed qualified for individual positions within the class; this may include specific licenses, certifications or credentials as related to the position's duties and responsibilities as defined by the Department of Personnel.
Knowledge, Skills and Abilities:
- Requires extensive knowledge of administrative practices and methods.
- Requires working knowledge of departmental operations.
- Requires ability to express complex ideas clearly both orally and in writing.
- Requires ability to develop and maintain satisfactory working relationships with management, other agency representatives and the general public.
- Requires ability to analyze operational and administrative problems and to adopt an effective course of action.
- Requires ability to deal tactfully with matters of a confidential, sensitive or controversial nature.
- Requires ability to exercise independent judgment in dealing with operational and personnel management problems and to take appropriate course of action to correct such problems.
- Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.
- Requires ability to lift and carry up to 50 lbs.
- Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
- Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
- Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
Skills Required
- Bachelor's degree or completion of four years of college (or equivalent)
- Three years of professional experience in a public or private organization
- Working knowledge of administrative practices and departmental operations
- Experience performing IT support and administrative IT duties (user IDs, accounts, security, installing programs, troubleshooting, intranet/internet maintenance)
- Experience managing IT contractors and coordinating software deployment and implementation
- Experience assisting with annual budget preparation, IT equipment purchases, projections, and modernization planning
- Ability to express complex ideas clearly in writing and orally and develop/maintain working relationships
- Ability to analyze operational and administrative problems and exercise independent judgment
- Ability to deal tactfully with confidential, sensitive, or controversial matters
- Willingness to travel as required
- Possession of a valid Illinois driver's license as required by individual positions
- Ability to lift and carry up to 50 lbs
- Preferably coursework in public or business administration
- Applicants must be lawfully authorized to work in the United States
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
The Illinois Secretary of State's office is a government agency responsible for administering essential state services. Its primary duties include overseeing the registration of business entities, managing driver and identification services via the DMV, handling vehicle titles and license plates, and maintaining the Illinois State Library and State Archives to serve the public and preserve historical records.
