Manager

Posted 14 Days Ago
Be an Early Applicant
Calgary, AB, CAN
In-Office
Junior
Professional Services • Business Intelligence
A North American leader in analytical services, delivering precise & trustworthy results for over 45 years.
The Role
As Operations Manager, oversee laboratory operations, ensure safety and quality standards, maintain client relations, and manage budgets and staffing.
Summary Generated by Built In
Job Overview
We are seeking a dynamic self-starter to join our team as a Manager for our on-site role in Calgary. The successful candidate will be responsible for overseeing office and laboratory operations and also ensure that safety, quality, and service standards are met. The Manager supports operational efficiency, budget management, and a safe work environment in alignment with company goals. 
What you will be doing:
1. Operational Leadership
  • Manage laboratory operations to ensure adherence to quality, safety, and service standards, including turnaround time (TAT) targets.
  • Oversee day-to-day activities, promoting adherence to company policies and fostering a professional work environment.
  • Maintain compliance with established safety protocols, supporting a safe and efficient laboratory and office environment.
  • Responsible for area budget, forecasting and financial performance while achieving agreed upon annual goals.
2. Client Relations and Communication
  • Build and maintain relationships with major current and potential clients, addressing client needs and inquiries promptly.
  • Serve as a point of contact for laboratory and client issues, ensuring effective communication through regular meetings and formal channels.
  • Facilitate open communication between laboratory staff and management, supporting teamwork and clarity on operational goals.
3. Financial Oversight
  • Ensure laboratory operations are within budget, submitting relevant financial documents to head office as required.
  • Contribute to cost-effective and profitable operations through efficient resource management and process improvements.
  • Monitor and control expenses, ensuring alignment with financial objectives and company guidelines.
4. Team Leadership and Development
  • Maintain optimal staffing levels to meet operational demands, overseeing recruitment, training, and performance management.
  • Provide guidance and mentorship to supervisors and team members, encouraging continuous improvement and professional growth.
  • Conduct performance reviews in collaboration with direct reports, aligning goals with company standards and expectations.
What you bring to the table:
  • A dynamic self-starter who can improve established procedures with an end goal for continuous improvement and efficiency. 
  • Proven success in previous managerial roles, with a background in building strong teams.
  • Strong organizational and communication skills
Why Join Us?
At AGAT Laboratories, we recognize and value our employees by offering a competitive benefits package, including:
  • Comprehensive health, dental, and vision care.
  • Paid vacation and flexible sick time.
  • Employee Assistance Program (EAP).
  • Long-term disability and life insurance.
  • Professional development opportunities.
Who We Are:
AGAT Laboratories is a premier full-service laboratory operating at the cutting edge of science and innovation across North America. Our expertise spans geochemistry, biochemistry, chemistry, microbiology, geology, and engineering, enabling us to deliver comprehensive analytical solutions. These services drive progress in industries such as Mining, Environmental, Energy, Transportation, Industrial, Agri-Food, and Life Sciences.
We pride ourselves on our state-of-the-art technology, diverse expertise, and commitment to providing precise, timely, and reliable results. Beyond our technical excellence, AGAT Laboratories believes in the power of strong client relationships, fostering trust and collaboration to ensure mutual success.
Our Commitment to Community and Philanthropy:

At AGAT, we strive not only to advance science but also to make a positive impact in our communities. The AGAT Foundation is at the heart of our philanthropic efforts, supporting initiatives that improve education, environmental stewardship, and community well-being.
Through partnerships with local organizations, volunteer activities, and donations, the AGAT Foundation champions programs that inspire future generations, promote sustainable practices, and provide support to those in need. Whether funding scholarships, participating in environmental cleanups, or supporting health and wellness initiatives, AGAT is deeply invested in giving back.
Our work extends beyond the laboratory—we’re committed to creating a brighter future for our employees, clients, and the communities we serve.
Join AGAT Laboratories to be part of an organization that values not just scientific innovation but also meaningful connections and lasting contributions to society.
Inclusion and Diversity:
AGAT Laboratories is an equal opportunity employer, committed to fostering an inclusive and barrier-free workplace. If you require accommodation during any stage of the recruitment process, please inform us confidentially, and we will work to meet your needs.
Thank You for Your Interest:
We appreciate the time and effort of every applicant. Only those selected for interviews will be contacted.

 
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The Company
HQ: Calgary, AB
990 Employees
Year Founded: 1979

What We Do

Since 1979, AGAT Laboratories has been empowering clients with trustworthy data and unmatched client relations. We support clients with precise analytical testing in meaningful projects from Environmental to Industrial to Energy. Throughout the past four decades, we’ve continued to grow our lab network to take on growing demands in industries such as Metals & Minerals, Life Sciences, Agri-Food, Transportation & Construction, and Forensics. With a full-service approach, and over 40 specialized coast-to-coast laboratories, we’re offering solutions to client challenges throughout North America and beyond. Working with AGAT is collaborative and driven by our purpose — Service Beyond Analysis. We work in partnership with you, taking time to understand your needs. You’ll get the care and attention of a dedicated project manager and passionate experts in science you can trust for routine, specialized, and custom analytical testing. Using developing technologies and modern instrumentation, we provide you with the accuracy you need to feel confident in your decisions, while supporting your projects throughout their life cycles. Rooted in a belief that integrated science leads to innovation, we work with a multidisciplinary approach. Bridging specialties in chemistry, biochemistry, microbiology, geology, engineering, and specialty analysis, our labs work in unison towards strategic decision-making and problem-solving alongside our clients. Leveraging a 45-year history in analytical testing, we continue to look forward to welcoming new labs, clients, and developments in science to help us change the world sample by sample.

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