Manager

Posted Yesterday
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London, Greater London, England, GBR
Hybrid
Senior level
Marketing Tech • Software
The Role
Leads strategic digital transformation and AI programs for global clients. Manages cross-functional Strategy, Design, and Technology teams; advises executives on business models, AI opportunities, product strategy, and operating models; oversees projects from discovery through launch; facilitates executive workshops; develops presentations, business cases, and RFP responses; grows client engagements; and mentors junior staff.
Summary Generated by Built In

Who We Are

Konrad is a global leader in AI and digital innovation consulting. We help the world’s top businesses and brands succeed in the AI era. We are dedicated to solving complex business problems for our global clients with creative, forward-thinking solutions and AI-enabled products. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class, AI-driven digital products used by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hardworking people who are lifelong learners.

About The Role

As a Manager on our Strategy team, you will oversee large-scale, cross-functional programs with global organizations as they embrace digital transformation and innovate for the AI era. Driving collaboration across our Strategy, Design, and Technology teams, you will solve complex business problems by shaping the creation of smart, intuitive, and human-centered experiences. You will act as a primary trusted partner to our clients, managing expectations and ensuring that delivery meets their evolving needs.

Defining how emerging technologies like AI can be leveraged to build best-in-class digital products, you will direct early discovery, shape executive-level strategy, and ensure seamless delivery. Leading projects from inception to launch, you will work hand-in-hand with Konrad’s leadership to ensure our teams deliver exceptional work at every phase of the project lifecycle. As a senior member of the team, you excel at turning complex business challenges into clear strategic direction, expanding our impact across client engagements, and mentoring junior team members.

What You'll Do

  • Serve as Engagement Lead on our most strategic digital transformation programs and client partnerships, including AI strategy and product strategy work
  • Manage cross-functional teams and advise executive clients in evaluating business models, goals, and competitive pressures, identifying strategic opportunities where AI and emerging tech can drive material growth
  • Serve as the primary day-to-day point of contact for clients, managing their expectations, building relationships, and independently resolving project-level issues
  • Identify opportunities for business development, proactively shaping new engagements and growing our business with existing clients
  • Direct the creation of AI-forward digital solutions and target-state operating models, defining strategic visions for how AI will reshape intelligent products and customer experiences
  • Drive the collaboration between our Strategy, Design, and Technology teams to ensure the team understands the overarching program vision and successfully bridges the gap between business objectives and elegant user experiences
  • Design, lead, and facilitate executive-level design thinking workshops, technology architecture sessions, and large-scale project planning activities
  • Oversee the structuring and authoring of high-impact presentations, business cases, Request for Proposal (RFP) responses, and other collateral, ensuring excellence for senior audiences
  • Act as a prominent thought leader on the evolving AI, digital, and product innovation landscape, leveraging this expertise to strengthen client deliverables and actively mentor junior team members

Qualifications

  • Bachelor's degree in any discipline or equivalent professional experience; we hire from business, engineering, math, statistics, science, economics, and beyond, and prior consulting experience is not required
  • Minimum 5+ years of relevant professional experience
  • A passion for and understanding of great user experiences, product innovation, and the rapidly evolving AI technology landscape
  • History of structuring complex, ambiguous business problems and independently guiding clients toward clear, actionable, and analytical points of view
  • Strong relationship-building skills and the ability to liaise with stakeholders to proactively identify business development opportunities
  • Strong organizational, written, and verbal communication skills, with the executive presence required to advise C-suite and senior client leaders
  • Strong problem-solving ability, excellent attention to detail, and a  history of leading multiple large and complex workstreams and project teams simultaneously
  • A self-motivated leader with a constant desire to learn more about the latest technology trends and drive team-wide knowledge sharing
  • Extensive experience and strong comfort with presenting, executive workshop facilitation, and public speaking
  • Experience mentoring, guiding, and developing junior team members
  • Genuine enthusiasm for in-person work and collaboration; this role follows a hybrid model with four or more days per week in the office
  • Willingness to travel globally for client work as required

Perks and Benefits

  • Comprehensive Health & Wellness Benefits Package
  • Pension Scheme
  • Parental Leave Program
  • Annual Tech & Travel Allowance
  • Flexible Working Hours
  • Work from Home Flexibility
  • Service Recognition Programs
  • Socials, Outings & Retreats
  • Culture of Learning & Development

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

#LI-Hybrid

Skills Required

  • Bachelor's degree in any discipline or equivalent professional experience
  • Minimum 5+ years of relevant professional experience
  • Understanding of user experiences, product innovation, and AI technology
  • Experience structuring complex, ambiguous business problems and guiding clients toward actionable, analytical recommendations
  • Strong relationship-building and business development skills
  • Strong organizational, written, and verbal communication skills, including executive presence
  • Strong problem-solving ability and attention to detail
  • Experience leading multiple large, complex workstreams and project teams simultaneously
  • Self-motivated leadership and interest in current technology trends and knowledge sharing
  • Extensive experience with presenting, executive workshop facilitation, and public speaking
  • Experience mentoring, guiding, and developing junior team members
  • Willingness to work in person at least four days per week under a hybrid model
  • Willingness to travel globally for client work as required
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The Company
HQ: New York, NY
378 Employees
Year Founded: 2007

What We Do

Konrad is a digital agency and product innovation firm that offers strategy, design, and technology services to the world's most ambitious businesses and brands. Leveraging our design-driven approach to building cutting-edge digital solutions, we deliver compelling experiences to our clients and their customers. We are Born Digital. We have offices in New York, Toronto, Vancouver, London, Miami, and San Jose, employing over 500 of the world's brightest digital professionals.

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