Job Description:
About us*
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview*
Finance Engineering and Data within Treasury BSM team manage, design and implement technical and data solutions supporting BSM and Cross-Treasury forecasting reporting. Supports application management and broader automation.
Job Description*
This role within the BSM FE & D team in GBS India will be responsible for supporting PALMs application which is used for Treasury forecasting reporting. Activities will also include leading identification & implementation of automation and emerging technology solutions.
Responsibilities*
• Track and identify failures in the Palms system to make sure the platform is functioning properly (Application support).
• Review overnight batches of Palms system and implement solutions in case of failures before US office hour starts
• Assisting in analyzing current data quality checks to ensure integrity and more robust system response when failures occur
• Work closely with the platform team to address issues and communicate to the concerned development teams
• Be a strong communicator when presenting results, and escalating issues
• Work with technology teams to resolve data issues or in implementation of new system capabilities.
• Continuous improvement of existing processes and workflows, identifying where emerging technology can help reduce process time and increase controls
Requirements*
Education*
B.Tech, MCA
Certifications If Any - NA
Experience Range*
5 to 7 years
Foundational skills*
- Understanding of automation and emerging technology solutions including data integration and visualization
- Experience in SQL
- Strong analytical and problem solving skills
- Proven track record of clear and concise verbal and written communication.
- Self-starter with ability to be proactive and well organized.
- Flexibility in joining meetings during EMEA and APAC time zone hours
Desired skills
- Prior experience in application support
- Knowledge of Alteryx and Tableau
- Has a natural desire to understand intricate processes while seeing the big picture
- Good business partnering skills
- Experience improving and automating manual processes
Work Timings*
12:30 PM to 9:30 PM
Job Location*
Mumbai
Skills Required
- B.Tech, MCA, or bachelor's degree
- 5 to 7 years of experience in a relevant role at a financial institution
- Experience with SQL
- Understanding of automation and emerging technology solutions, including data integration and visualization
- Strong analytical and problem-solving skills
- Clear and concise verbal and written communication skills
- Ability to be proactive, self-starting, and well organized
- Flexibility to attend meetings during EMEA and APAC time zones
- Prior application support experience
- Knowledge of Alteryx and Tableau
- Experience improving and automating manual processes
- Strong business partnering skills
GHR Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GHR Healthcare and has not been reviewed or approved by GHR Healthcare.
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Fair & Transparent Compensation — Pay is considered competitive for many travel and clinical roles, with opportunities to select higher‑paying shifts or assignments that align to financial goals. Reliable weekly pay and direct deposit are also highlighted.
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Healthcare Strength — Benefits materials indicate comprehensive medical, dental, vision, prescription, and HSA/FSA options for eligible employees. Professional liability and workers’ compensation coverage are also provided.
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Retirement Support — A 401(k) with company matching is positioned as a core strength of the offering. This feature is emphasized for eligible corporate staff and W‑2 clinicians.
GHR Healthcare Insights
What We Do
GHR Healthcare is a comprehensive healthcare staffing platform that connects healthcare professionals with facilities, providing nursing, allied, and healthcare IT staffing solutions.
