The Role
Manages customer relationships, interactions, and data while developing CRM strategies, analyzing customer behavior, identifying upselling opportunities, and collaborating with sales, marketing, and customer service teams. The role also coordinates client meetings, provides technical solutions to the team, prepares billing MIS reports, and oversees billing management.
Summary Generated by Built In
Job Responsibilities:
-managing customer interactions and data
- Developing and implementing CRM strategies
- Analyzing customer behavior and preferences
- Identifying sales opportunities and upselling/cross-selling
- Building and maintaining customer relationships
- Collaborating with sales, marketing, and customer service teams
- Generating reports and insights to inform business decisions
-Manage the all meetings with client.
-Technical solution to the team.
-Prepare the all reports of billing MIS.
-Billing management.
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The Company
What We Do
KP Group was founded by Dr. Farukbhai Gulambhai Patel in 1994 which is now well recognized group of Gujarat. What started as a logistics service provider in 1994 is now a Rs.100+ Billion business empire. The Group has completed more than 29 years of its successful operations and today consists of several group of companies, all contributing to the fast and robust growth of the group. During the last decade the group has achieved phenomenal growth as a result of diversification into fabrication and galvanizing, renewable energy sector (Solar & Wind), Telecom infrastructure and lately in Green Hydrogen and Ammonia.
