Manager

Reposted 9 Hours Ago
Be an Early Applicant
Gurugram, Haryana, IND
Hybrid
Mid level
Information Technology • Database • Consulting
The Role
Lead first-party fraud and credit abuse analytics: design and implement fraud strategies, analyze transaction and customer behavior, build dashboards and reports, identify check/deposit fraud, manage large datasets, and present data-driven recommendations to senior management.
Summary Generated by Built In
Role Summary In this role, you will be involved in the First Party Fraud / Credit Abuse Strategy team for a leading US bank focusing on end-to-end delivery of analysis and seamless execution by collaborating with cross-functional teams. You will get an opportunity to derive insights from large complex datasets and impact business decisions through data-based findings.  Responsibilities Design & Implement data driven First Party Fraud/ synthetic frauds strategies, credit abuse. Generate and automate regular reports and dashboards for fraud-related KPIs, offering actionable insights for Senior management. Analyze transaction data and customer behavior to identify early warning signs of fraud and proactively address vulnerabilities. Identification of potential check and deposits fraud - activity related to checks, such as forged checks, counterfeit checks Independently address complex problems and share insights from data analysis that integrate with initial hypothesis and business objective Comfortable working with large datasets, including managing large number of data sources, analyzing data quality, and pro-actively working with client's data/ IT teams to resolve issues Reformulate highly technical information into concise business presentations Create presentations and reports based on recommendations and findings  Basic Qualifications Bachelor's or master's degree in mathematics, statistics, economics, computer engineering or analytics related field  4+ years of consulting, analytics delivery experience in Fraud, Disputes, operations and exposure to credit card & retail banking domains Hands-on experience with SAS/SQL and Microsoft Office Excellent communication, presentation and story building skills  Strong analytical skills with the demonstrated ability to research and make decisions based on the day-to-day complex customer problems  Desired Qualifications Ability to adapt to emerging analytic tools and solutions into standard operating procedures Knowledge of basic machine learning algorithms like decision trees, regression models and clustering Expertise in fraud application loss mitigation on cards portfolio  About the TeamEXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.

Skills Required

  • Bachelor's or master's degree in mathematics, statistics, economics, computer engineering or analytics related field
  • 4+ years consulting or analytics delivery experience in fraud, disputes, operations with exposure to credit card and retail banking domains
  • Hands-on experience with SAS
  • Hands-on experience with SQL
  • Proficiency with Microsoft Office (e.g., Excel, PowerPoint)
  • Excellent communication, presentation and story building skills
  • Strong analytical skills; ability to research and make decisions on complex customer problems
  • Comfortable working with large datasets, managing multiple data sources and data quality, coordinating with client data/IT teams
  • Ability to adapt to emerging analytic tools and solutions
  • Knowledge of basic machine learning algorithms (decision trees, regression, clustering)
  • Expertise in fraud application loss mitigation on cards portfolio
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The Company
HQ: New York, NY
30,246 Employees
Year Founded: 1999

What We Do

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

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