Manager, Workplace Experience

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace.

The essence of this role is to:

• Responsible for Workplace Experience which includes managing 3rd party facilities and contracted service providers at the Blythewood, SC factory and other critical enterprise-wide services and programs
• Lead a team responsible for office facilities management including: cafeteria & food services, office furniture, general maintenance, corporate travel, uniforms & workwear, vehicle fleet, janitorial, pest control, waste management, mail services, landscaping, test track, yards and parking.
• Manage 3rd party facilities management provider responsible for all factory support buildings and supplier park
• Scope, plan, and manage facilities design, construction, and renovation projects
• Evaluate, select, and manage external vendors, contractors and consultants for facilities projects and initiatives
• Manage facilities in-take process and CMMS software to timely review, assign, execute, communicate status, and track key metrics for work requests
• Ensure building operations meet service level standards and are in full compliance with all local laws. regulations, and corporate standards.
• Partner with EHS colleagues to drive efficiencies and improvements in energy management, sustainability, and occupational safety
• Manage key relationships with vendors, business partners and internal stakeholders.
• Develop, track, and control workplace service annual operating budgets
• Establish departmental objectives, milestone planning, and metrics to track and report performance.
• Additional tasks and/or projects as directed by the Director, Corporate Facilities & Services.

Location & Travel Expectations: The responsibilities of this role require attendance at in-person meetings and events regularly. This role will be based out of the Scout Motors location in Columbia, SC. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree in Facilities Management, Business Administration or related field. Advanced degree preferred
• 7+ years of progressive experience in workplace experience management, property portfolio management, and/or contracted services
• Experience establishing new processes and standards in a fast-paced, startup environment
• Experience scaling up facilities and maintenance services in a start-up/high-growth environment preferred
• Direct experience managing cafeteria and janitorial services RFPs, scope of work, daily operations and vendor performance 
• Experience building out new facilities while scaling up maintenance services in a startup/high-growth environment preferred.
• Strong financial management discipline including budgeting, tracking, and forecasting.
• Commitment to finding solutions to problems and improving the employee experience
• Excellent communication skills and interpersonal skills with the ability to present complex information in a clear, succinct manner.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $120,000-$140,000

Internal leveling code: M8

Notice to applicants:

• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. 
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. 
• Residing in New York City: This role is not eligible for remote work in New York City.