Manager, Workforce

Posted 11 Days Ago
Be an Early Applicant
Hiring Remotely in TX
Remote
84K-99K Annually
5-7 Years Experience
Healthtech • HR Tech
The Role
The Cancer Registry Workforce Manager oversees all operations related to Cancer Registry, ensuring client satisfaction and high-quality work. Responsibilities include managing consultant relationships, providing technical support, and leading projects to meet deadlines while fostering team performance and development.
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Job Description

Welcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story! 

  

Ever wondered what it takes to build one of the largest and most successful healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and amazing people like you. At AMN Healthcare, we don’t just offer jobs; we pave the way for incredible careers. 

  

Why AMN Healthcare? Because You Deserve the Best: 

  

  • Forbes Recognition: We don’t just make lists; we make headlines. AMN Healthcare proudly claims a spot on Forbes’ prestigious lists not once, but twice! We’re among the “Best Large Employers for Women,” a testament to our commitment to excellence. 

  • SIA Approval: Acknowledged by Staffing Industry Analysts (SIA) as one of the “Rapidly Advancing Staffing Firms,” we have no plans to decelerate in the future. 

  • Incredible Futures: Join a team that doesn’t just talk about building the future; we’re shaping it. Discover how AMN Healthcare is crafting incredible futures, one amazing career at a time.

Job Summary

    The Cancer Registry Workforce Manager oversees all Cancer Registry operations, ensuring client satisfaction, technical support, and high-quality, timely work. This role involves leadership of consultants, providing Subject Matter Expert (SME) support, and promoting core values. Key responsibilities include managing client and consultant relationships, addressing issues promptly, and supporting the development of Cancer Advisory projects.

    Job Responsibilities

    Clients and Consultants:

    • Ensure smooth onboarding of new consultants and provide ongoing support.
    • Lead multiple projects to ensure target deadlines are met.
    • Address client and internal consultant issues promptly.
    • Monitor and manage 35+ consultants ensuring strong performance with productivity and quality metrics.
    • Collaborate with internal Team Leads to ensure quality and productivity.
    • Identify educational needs to maintain a 95% accuracy rate in abstracting.
    • Conduct annual and interim performance reviews as needed.
    • Maintain positive relationships with consultants, clients, and internal teams.
    • Manage staffing, including backfill and vacation coordination.
    • Act as a Subject Matter Expert (SME) for consultants and clients.
    • Escalate critical concerns to leadership when necessary.

    Internal Responsibilities:

    • Serve as a Subject Matter Expert SME within, offering educational opportunities through modules, webinars, and tip sheets.
    • Participate in meetings and projects.
    • Support Project Management leadership by standardizing processes, tracking, and reporting.
    • Manage project management tools and coordinate IT-related tasks.
    • Increase usage of project coordination and tracking tools.
    • Lead or participate in small-to-medium scale projects from initiation to closure.

    Key Skills

    • Excellent written and verbal communication
    • Outstanding presentation skills
    • Adaptable & Proactive
    • Analytical & Efficient
    • Creative problem-solving
    • Conflict Management

    Qualifications

      Education & Years of Experience

      • Bachelor's Degree plus 5-7 years of work experience OR High School Diploma/GED plus 9-11 years of work experience

      Certifications

      • Certified Tumor Registrar (CTR) (Mandatory) or
      • Oncology Data Specialist (ODS) (Mandatory)
      • Registered Health Information Technician (RHIT) (Preferred)
      • Registered Health Information Administrator (RHIA) (Preferred)
      • Maintains Continuing Education Unit (CEU) requirements and Oncology Data Specialist (ODS) in good standing with the National Cancer Registrars Association (NCRA)

      Additional Experience

      • Experience with remote data abstraction, report writing and CoC accreditation requirements and associated software applications
      • Experience with various Cancer Databases and EHR software applications
      • Proficiency with Microsoft Word, Excel, and PowerPoint

      Work Environment / Physical Requirements

      • Work is performed in an office/home office environment.
      • Team Members must have the ability to operate standard office equipment and keyboards.

      AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

      Our Core Values

        ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

        At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.

        Pay Rate$83,500 - $99,000 Salary

        Final pay rate is dependent on experience, training, education, and location.

        The Company
        HQ: Coppell, TX
        2,830 Employees
        On-site Workplace
        Year Founded: 1985

        What We Do

        AMN Healthcare is the leader and innovator in total talent solutions for healthcare organizations across the nation. The Company provides access to the most comprehensive network of quality healthcare professionals through its innovative recruitment strategies and breadth of career opportunities. With insights and expertise, AMN Healthcare helps providers optimize their workforce to successfully reduce complexity, increase efficiency and improve patient outcomes. AMN total talent solutions include managed services programs, clinical and interim healthcare leaders, temporary staffing, executive search solutions, vendor management systems, recruitment process outsourcing, predictive modeling, language interpretation services, revenue cycle solutions, credentialing and other services. Clients include acute-care hospitals, community health centers and clinics, physician practice groups, retail and urgent care centers, home health facilities, schools and many other healthcare settings. AMN Healthcare is committed to fostering and maintaining a diverse team that reflects the communities we serve. Our commitment to the inclusion of many different backgrounds, experiences and perspectives enables our innovation and leadership in the healthcare services industry.

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