Full time, continuing
Opportunity to shape workforce strategy, operational priorities, and drive service excellence at scale
Base Salary $126,065 - $142,171 + 17% superannuation
About the opportunity
The Manager, Workforce Planning provides strategic leadership of workforce planning and operational coordination within a large student services environment. Working across a complex portfolio, the role drives demand-based resourcing, optimises rostering approaches, and delivers insights that inform senior decision-making. This is a key role influencing workforce strategy to support consistent, high-quality service delivery and operational performance.
Your key responsibilities will be to:
work closely with senior stakeholders and operational leaders to align workforce strategy with service demand
lead portfolio-wide workforce planning, including rostering strategy and resource optimisation
oversee scheduling and operational support services to ensure consistency, quality, and efficiency
deliver advanced reporting and analytics to inform strategic and operational decision-making
manage workforce-related financials including budgeting, forecasting, and expenditure oversight
lead continuous improvement initiatives to enhance workforce planning processes and service delivery
About you
demonstrated experience in workforce planning, rostering, and operational leadership in a complex environment
proven ability to develop and implement workforce strategies using data, analytics, and demand-driven models
experience managing cross-functional budgets, financial forecasting, and workforce-related expenditure
strong understanding of student administration processes and systems within a tertiary environment
experience leading reporting and analytics functions to support strategic decision-making
relevant tertiary qualification or an equivalent combination of training and experience.
Sponsorship / work rights for Australia
You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.
Pre-employment checks and declarations
Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University. Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
EEO statement
At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion.
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Tooba Fida, Recruitment Operations by email to [email protected]
© The University of Sydney
The University reserves the right not to proceed with any appointment.
Click to view the Position Description for this role.
Applications Close
Tuesday 23 June 2026 11:59 PMSkills Required
- Demonstrated experience in workforce planning, rostering, and operational leadership in a complex environment
- Proven ability to develop and implement workforce strategies using data, analytics, and demand-driven models
- Experience managing cross-functional budgets, financial forecasting, and workforce-related expenditure
- Strong understanding of student administration processes and systems within a tertiary environment
- Experience leading reporting and analytics functions to support strategic decision-making
- Relevant tertiary qualification or an equivalent combination of training and experience
- Unrestricted work rights in Australia for the duration of employment (visa sponsorship not available)
- Successful completion of pre-employment/background checks and declarations as required by the University
What We Do
The University of Sydney is a leading, comprehensive education and research institution that aims to maximize the potential of researchers and students from all backgrounds.
