Manager, Wholesale Operations

Posted 8 Days Ago
Be an Early Applicant
El Segundo, CA, USA
In-Office
94K-110K Annually
Mid level
Retail • Wearables
The Role
Manage end-to-end international wholesale and B2B order execution, ensuring OTIF performance, retailer routing-guide compliance, and coordination with fulfillment partners. Build scalable SOPs, monitor order flow, resolve issues, support freight/documentation, and provide cross-functional visibility to improve operational accuracy and reduce chargebacks.
Summary Generated by Built In
Job Description

Fabletics is looking for a Manager, Wholesale Operations.

How do you fit in?

This role owns the day-to-day execution of our international wholesale and B2B business—ensuring orders move seamlessly from purchase order through delivery across global partners.

You will operate at the center of wholesale and B2B order management operations, coordinating across internal teams, fulfillment partners, and customers to deliver accurate, on-time, and compliant shipments. You are responsible for managing order flow, resolving issues, and driving operational consistency as the business scales.

This is a build role to enable scale. You will create structure, define SOPs, align cross-functional teams, and establish operational discipline.

This role requires a highly detail-oriented operator who can manage complexity, communicate clearly across stakeholders, and continuously improve and establish processes in a fast-moving environment.

What you will do:

  • Own end-to-end international wholesale and B2B order execution, managing the lifecycle from order receipt through final delivery across international accounts 

  • Drive on-time, in-full (OTIF) performance by aligning production timelines, inventory availability, and shipping windows 

  • Ensure full compliance with retailer routing guides, including labeling, packaging, ASN, and shipping requirements 

  • Drive onboarding process for new international accounts

  • Coordinate with fulfillment partners to manage inbound and outbound shipments, ensuring accurate and timely execution 

  • Serve as the primary operational point of contact for B2B customers, providing proactive updates and resolving order-related issues 

  • Partner cross-functionally with Merchandising, Production, Planning, and Supply Chain to align on order execution and delivery timelines 

  • Monitor order flow and identify risks, proactively driving resolution to maintain delivery commitments and escalating issues to relevant stakeholders

  • Support freight coordination, shipment documentation, and customer communication across international markets 

  • Identify process gaps and implement improvements to increase operational efficiency, accuracy, and scalability 

  • Develop and maintain SOPs and reporting to track performance, reduce chargebacks, and improve execution consistency 

  • Provide visibility into order status, operational risks, and performance metrics to internal stakeholders 

What you can bring:

  • 3–5 years of experience in B2B or wholesale operations, logistics, or supply chain within apparel or consumer goods

  • Strong experience managing retailer routing guides, compliance requirements, and chargeback prevention 

  • Hands-on experience with wholesale order management processes 

  • Experience coordinating with fulfillment partners and managing international shipments 

  • Working knowledge of WMS, OMS, or ERP systems 

  • Strong attention to detail with the ability to manage multiple orders and priorities 

  • Proven ability to work cross-functionally and drive execution without direct authority 

  • Excellent communication skills 

  • Comfort operating in a fast-paced environment 

  • Ideal candidate brings foundational AI literacy, including experience using generative AI tools, and a proactive mindset to experiment with new technologies to drive productivity and innovation. 

Where we are:

  • This role will be based in our El Segundo Headquarters   

Compensation & Total Rewards:  

At Fabletics, we believe work and life should fit together! We continue to build a culture of flexibility, to empower you to do your best and put yourself first. Our Total Rewards program rewards employees for their hard work, supporting their health, well-being, families, and ultimately their life journey. Total Rewards at Fabletics includes:   

    

-Hybrid Work Schedule*

-Discretionary Paid Time Off*    

-Summer Fridays*    

-Healthcare Plans    

-Employee Discounts    

-401k    

-Annual Bonus Program    

-Equity Program*    

-And More    

    

*Varied for retail, fulfillment and fully remote roles. 

  

The annual base salary range for this position is from $94,446-$110,000. The range provided includes the base salary that Fabletics expects to pay for the role. Offered base salary will be dependent on factors including the scope and complexity of the role, candidate’s related work experience, subject matter expertise and work location.   

#LI-AH2

Security Alert: Protect yourself from scams

At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity. 

We encourage you to apply regardless of meeting all qualifications and/or requirements.

Skills Required

  • 3-5 years of experience in B2B or wholesale operations, logistics, or supply chain within apparel or consumer goods
  • Strong experience managing retailer routing guides, compliance requirements, and chargeback prevention
  • Hands-on experience with wholesale order management processes
  • Experience coordinating with fulfillment partners and managing international shipments
  • Working knowledge of WMS, OMS, or ERP systems
  • Strong attention to detail with ability to manage multiple orders and priorities
  • Proven ability to work cross-functionally and drive execution without direct authority
  • Excellent communication skills
  • Comfort operating in a fast-paced environment
  • Foundational AI literacy, including experience using generative AI tools

Fabletics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fabletics and has not been reviewed or approved by Fabletics.

  • Wellbeing & Lifestyle Benefits Generous product discounts and free clothing are widely cited as valuable perks, and corporate roles highlight extras like food, a stocked bar, and a casual dress code. These lifestyle benefits meaningfully enhance perceived total compensation.
  • Leave & Time Off Breadth Corporate employees describe unlimited paid vacation days, while many roles mention paid holidays, vacation, and sick leave. Flexible scheduling is also noted in retail settings.
  • Healthcare Strength Access to medical, dental, and vision coverage is described positively in multiple contexts. Life and disability coverage are also referenced as part of the package.

Fabletics Insights

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The Company
HQ: El Segund, CA
848 Employees
Year Founded: 2013

What We Do

Founded in 2013, Fabletics brings the fashion-house approach into the activewear space. By fusing style-centric design with high-performance technology, we’ve evolved activewear beyond the gym, into every walk of life. Driven by our innovative VIP membership program serving over 2 million loyal members, we deliver premium quality at affordable prices with weekly new collections in sizes XXS-4X for women and XS-XXL for men. o Facebook: https://www.facebook.com/fabletics o Instagram: https://www.instagram.com/fabletics/ o Pinterest: https://pinterest.com/fabletics o Twitter: https://twitter.com/fabletics o YouTube: http://www.youtube.com/fabletics USA: http://www.fabletics.com Canada: http://www.fabletics.ca Germany: http://www.fabletics.de Spain: http://www.fabletics.es France: http://www.fabletics.fr UK: http://www.fabletics.co.uk Netherlands: http://www.fabletics.nl

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