Manager, Wholesale Credit Operations (Projects/System Support/MIS)

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Tower, MI, USA
In-Office
Fintech • Payments • Financial Services
The Role

If you are looking to excel and make a difference, take a closer look at us…

Overview

The Manager is responsible for driving system enhancements and ensuring regulatory compliance through precise data management and project leadership. This role serves as a key technical liaison, managing enhancements for AS400 and Loan Origination Systems (LOS) while ensuring all reporting aligns with Bank Negara Malaysia (BNM) requirements. The successful candidate will safeguard data integrity, support Credit Administration operations, and lead the transformation of business requirements into robust system solutions to minimize operational risk.

The successful candidates will report to the Head of Wholesale Credit Operations.

Key Responsibilities and Accountabilities
Functional (job responsibilities)

  • Lead the initiation and monitoring of system enhancements and patching for AS400 and LOS, ensuring projects are completed within stipulated timelines.

  • Collaborate with Business Units and IT (BITS) to draft User Requirement Specifications (URS) and IT Request Forms, performing detailed requirement studies and data mapping.

  • Plan and execute rigorous User Acceptance Tests (UAT) to ensure system deployments are defect-free and meet business objectives.

  • Act as the subject matter expert for Wholesale Credit Operations (WCO) and Regional Offices, providing guidance on system maintenance and troubleshooting complex system issues.

  • Monitor the team data integrity consistently to safeguard the bank against operational inaccuracies and potential credit risk and provide technical solutions to Loan Centers to maintain high standards of system governance.

Jobholder Requirements

  • Malaysian citizen. 

Education/Qualification

  • Bachelor’s Degree in Business, Finance, Computer Science, or a related discipline.

  • Professional certification in Project Management is highly preferred.

Experience/Requirements

  • Minimum of 5 years in Project Management and Systems Analysis within the banking sector, specifically in Wholesale Credit Operations.

  • Hands-on technical experience with AS400 (HOINQMENU5 & BRGLINQ1) and Loan Origination Systems (LOS).

  • Strong understanding of BNM reporting requirements and credit compliance standards.

  • Exceptional interpersonal skills with the ability to influence senior stakeholders and navigate conflicting priorities in a fast-paced environment.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

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The Company
Kuala Lumpur, Wilayah Persekutuan
6,612 Employees
Year Founded: 1905

What We Do

Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country. With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture. Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services

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