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Job Description
Job Title: Manager of WBW
Location: Corporate
Department: WBC
Job Summary: The Manager of WBW will hire, train, and manage departmental associates (managers and staff) to provide excellent warehouse and logistics services to Wawa stores and wholesale customers in a safe, timely, and cost effective manner.
Principal Duties:- Establish controls and direct financial activities while managing daily operations, ensuring timely and accurate throughput.
- Develop and achieve overall standards for safety, quality, productivity, and customer and associate satisfaction.
- Ensure that all associates work in compliance with our Collective Bargaining Agreement and develop a cohesive, enriching and focused work environment.
- Plan for the immediate future. Develop the operating budget for the coming year. Provide feedback on long-term future direction.
- With all of the departments on the WBC campus, initiate and support change with the goal of achieving and maintaining a highly competitive cost per unit.
- Develop and implement change to align and support the WBC strategic plan.
- Achieve continuing quality assurance excellence while maintaining an efficient warehouse operation. Perform additional duties as assigned by the Wawa Beverage Company Senior Manager of Operations, working with other managers to ensure the overall effectiveness of the WBC operation.
- Work with Quality Assurance in maintaining expected level of good manufacturing practices.
- Provide safety leadership for associates and training for onsite vendors and onsite contractors.
- Mitigate finished product shrink within annual objectives and proactively identify improvement and savings opportunities.
- Prioritize best food safety practices by following all processes and procedures and report any food safety issues to the supervisor or manager
- Comply with all Wawa GMPs, policies and procedures.
- Provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence. Provide feedback, coaching, support, opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions.
Essential Functions:
- Communicate effectively both orally and in writing
- Analyze information and effectively propose solutions
- Strong consultative, facilitation, project management and presentation skills
- High degree of professionalism and confidentiality
- Ability to effectively negotiate
- Handle multiple priorities simultaneously
- Work independently
- Work collaboratively with cross-functional teams
- Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity, and teamwork
- Be able to observe and inspect the entire plant and all of its equipment
- On call 24/7 365, weekends, after hours, holidays as needed
Basic Qualifications:
- Bachelor’s Degree in Operations, Information Technology or related field, preferred
- 5+ years material handling operations management and/or automated warehouse experience
- 5+ years of supervisory experience
- Excellent knowledge of logistics automation, specifically integrated controls and software for warehouse material handling (ERP/MRP, MES, SAP)
- Experience with LEAN, SIX SIGMA, JIT, 5S, Autonomous Maintenance, highly preferred
- Proficient in Microsoft Office Suite
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [email protected].
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Skills Required
- Bachelor's Degree in Operations, Information Technology or related field
- 5+ years material handling operations management and/or automated warehouse experience
- 5+ years supervisory experience
- Excellent knowledge of logistics automation and integrated controls/software (ERP/MRP, MES, SAP)
- Experience with LEAN, SIX SIGMA, JIT, 5S, Autonomous Maintenance
- Proficient in Microsoft Office Suite
- Ability to be on call 24/7/365 and respond after hours, weekends, and holidays as needed
Wawa Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wawa and has not been reviewed or approved by Wawa.
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Retirement Support — Retirement offerings combine a 401(k) match with an employee stock ownership plan that can build significant long‑term value for eligible associates. The ESOP is repeatedly positioned as a standout component of total rewards for those who stay longer.
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Healthcare Strength — Medical, dental, and vision coverage are available with multiple prescription levels, alongside company‑provided life and disability coverage for full‑time associates and options for short and long‑term disability. Wellness screenings, health coaching, and tax‑advantaged accounts further support overall wellbeing.
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Leave & Time Off Breadth — Paid Time Off and paid parental leave are offered to eligible associates. Paid breaks and scheduling flexibility are also emphasized to support work‑life needs.
Wawa Insights
What We Do
Here at Wawa, the sky's the limit. Voted as “America’s Favorite Convenience Store,” Wawa operates a chain of convenience retail stores located in Pennsylvania, New Jersey, Delaware, Maryland, West Virginia, Indiana, Ohio, Kentucky, Virginia, North Carolina, Georgia, Alabama, Florida, and Washington D.C. We're fast-growing and expanding in 2025 and 2026. Today, Wawa is your all day, every day stop for fresh, built-to-order foods, beverages, coffee, fuel services, and surcharge-free ATMs. We're making every day a little more fulfilling—one smile, hoagie, and experience at a time. We know that it's our Associates who put the "wow" in working at Wawa, so we're invested in giving them the encouragement they need to take flight. By providing flexibility and support, at work and beyond, we create an environment where everyone can thrive. We believe that with the right ingredients to grow and build a career—and a little wind beneath the wings—our Associates can reach new heights. Guided by our commitment to community, Wawa's 46K+ Associates take pride in putting people first, making days brighter, and bringing joy to our friends and neighbors. With opportunities such as volunteering, charitable giving, and events, we're able to extend care beyond the workplace, building stronger neighborhoods and long-lasting relationships. We have benefits that fuel well-being, including:* • Employee Stock Ownership Plan (ESOP) • Tuition Reimbursement • 401(k) Plan • Medical/Dental/Prescription Coverage • Flexible Spending Accounts (Health Care & Dependent Care) • Employee Assistance & Wellness Programs • Employee Credit Union • Paid Time Off • Employee Resource Groups • Parental Leave • Wellness Programs *eligibility requirements may apply Got growth goals? Looking for a supportive flock? Soar with us!
