Manager VMO - Procurement COE and Supplier Performance Management

GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.

GEHA has one mission: To empower federal workers to be healthy and well.

Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization. 

The Manager of Procurement Center of Excellence (COE) and Supplier Performance Management is responsible for managing and overseeing critical supplier relationships and ensuring governance of department policies and procedures. This role ensures that suppliers adhere to contractual obligations, deliver optimal performance, and comply with healthcare regulations. This position requires a strong understanding of procurement processes, exceptional leadership skills, and the ability to collaborate with various departments to ensure seamless supplier integration and policy adherence.SKILLS

Key Responsibilities:

Supplier/Vendor Management:

• Support BUs in their efforts for managing supplier relationships in alignment with organizational goals.
• Ensure supplier complies with healthcare regulations, organizational standards, and contractual obligations.
• Manage accuracy and efficiency of procurement process

Performance Monitoring and Improvement:

• Support BUs for monitoring supplier performance.
• Conduct regular performance reviews to ensure performance guarantees are met and and identify areas for improvement.
• Work with BUs to implement corrective actions and continuous improvement initiatives to enhance supplier performance.

Risk Management:

• Identify and mitigate risks associated with supplier engagements.
• Develop and enforce risk management policies and procedures specific to the healthcare industry.

Procurement COE (Center of Excellence) Governance:

• Develop and maintain procurement governance policies, procedures, and standards to ensure compliance with organizational requirements and regulatory frameworks.
• Monitor and review procurement activities to ensure adherence to established governance frameworks and best practices.
• Provide training and support to procurement teams and stakeholders on governance policies, procedures, and compliance requirements.
• Collaborate with internal departments and auditors to address compliance issues and resolve procurement-related discrepancies.
• Analyze procurement data and performance metrics to identify trends, risks, and opportunities for enhancing governance and operational efficiency.
• Manage contract renewals, amendments, and terminations.

Stakeholder Engagement:

• Collaborate with internal stakeholders, including clinical, administrative, and operational teams, to understand business needs and objectives.
• As needed, Facilitate communication and collaboration between supplier and internal teams.
• Act as the primary escalation point of contact for supplier-related issues.

Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Administration, Supply Chain Management, or a related field
• Minimum of 6 years of experience in supplier management, procurement, or a related area, preferably within the healthcare industry.
• Proven track record of managing large-scale supplier relationships in a healthcare setting.
• Strong negotiation, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in contract management and risk assessment.
• Knowledge of healthcare regulations and industry standards.

Desired Skills and Competencies:

• Leadership and team management experience.
• Strategic thinking and ability to drive organizational change.
• Familiarity with procurement software and supplier management systems.
• Certification in supply chain management or procurement (e.g., CPM, CPSM) is a plus.

#LI-Remote

Work-at-home requirements

• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program

Please note that the salary information is a general guideline only. GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

The annual base salary range for this position is $95,599 - $134,761 USD.

GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization.

GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.