Manager UX/UI

WHO WE ARE

We are Xome, a real estate services company headquartered in the Dallas, Texas area. As a subsidiary of Mr. Cooper Group, we employ over 1,200 team members nationwide. The nation’s largest financial services companies look to us for integrated and scalable business solutions that help simplify the mortgage and real estate process.

At the heart of everything we do is our purpose: To keep the dream of home ownership alive. If that sounds like a big, lofty goal, that’s because it really is. And we can’t do it alone. Our entire team is focused on helping create a stable and healthy housing industry. And, making sure the process of buying/selling a home doesn’t undermine the excitement of home ownership. That’s why we battle every day against the mediocrity of the status quo to simplify the complex world of mortgage servicing, lending and banking. We see ourselves as the experts who make doing business easier. While others bring complexity and a lack of transparency, we offer simplicity, trust, and visibility across the entire property lifecycle. And we deliver radical customer service.

Now, you might be wondering; how exactly do you pronounce Xome? Simple. ZOM (like home, if it started with a z)!

Position Overview

We are seeking an experienced and innovative UX/UI Manager to lead the Xome design team. The ideal candidate will have a strong background in user experience and interface design, with a proven track record of creating intuitive, engaging, and visually appealing digital products. As a UX/UI Manager, you will be responsible for leading a small team of designers and overseeing all aspects of the design process, from concept to final implementation for Xome’s product portfolio. 

Key Responsibilities

• Leadership and Management: Lead and mentor a team of UX/UI designers, providing guidance, support, and professional development opportunities.
• Design Strategy: Develop and implement a comprehensive design strategy that aligns with our business goals and user needs.
• Project Management: Oversee multiple design projects simultaneously, ensuring that deadlines are met and deliverables are of the highest quality.
• User Research: Conduct user research and usability testing to gather insights and feedback that inform design decisions.
• Collaboration: Work closely with product managers, developers, and other stakeholders to ensure seamless integration of design and functionality.
• Innovation: Stay up-to-date with the latest design trends, tools, and technologies, and incorporate them into our design processes.
• Quality Assurance: Review and approve design work, ensuring that it meets our standards for usability, accessibility, and visual appeal.

Qualifications

• Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field. A Master's degree is preferred.
• Experience: At least 5 years of experience in UX/UI design, with a minimum of 2 years in a leadership or managerial role.
• Skills: Proficiency in design software such as Sketch, Figma, Adobe Creative Suite, etc. Strong understanding of user-centered design principles and practices.
• Communication: Excellent verbal and written communication skills, with the ability to effectively present and explain design concepts to stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to think strategically and creatively.
• Experience with Agile/Scrum methodologies.
• Attention to Detail: Keen eye for detail and a commitment to delivering high-quality work.
• Experience in conducting user research and testing. Experience with Userlytic solution a plus.

Key Competencies

• Visionary Leadership: Ability to set a clear vision for the UX/UI team, inspiring and guiding them towards achieving ambitious goals.
• Customer-Centric Approach: Commitment to understanding and addressing the needs and preferences of users, ensuring their experiences are positive and engaging.
• Collaborative Spirit: Strong team player who works well with cross-functional teams, valuing diverse perspectives and fostering a spirit of cooperation.
• Innovation Mindset: Passion for exploring new design trends, tools, and technologies. Encourages a culture of experimentation and continuous improvement.
• Results-Driven: Focus on achieving measurable outcomes and delivering projects that meet or exceed user expectations and business objectives.

Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self. We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive. Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation. We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:

023013

Job Category:

Information Technology

Primary Location City:

Lewisville

Primary Location Region:

Texas

Primary Location Postal Code:

75067

Primary Location Country:

United States of America

Additional Posting Location(s):