Manager, UX Design, Connect

Posted 3 Days Ago
Be an Early Applicant
San Mateo, CA, USA
In-Office
203K-305K Annually
Senior level
Gaming
The Role
Lead and grow a UX design team for PlayStation App and Social Experiences, partner with cross-functional teams to define strategy, translate research into design solutions, maintain design systems, and deliver inclusive, scalable multi-surface experiences.
Summary Generated by Built In

Why Sony Interactive Entertainment?

Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

Manager, UX Design, Connect

San Mateo, CA

The Connect design team creates safe, seamless, and meaningful ways for players to access, express themselves, and connect across the PlayStation ecosystem. Our work spans PS App, Social Experiences, player support, safety, access, identity, and personalization, helping players feel protected, represented, and connected wherever they play.

As a UX Manager on the Connect team, you will lead design for PlayStation App and Social Experiences, shaping how millions of players discover content, communicate, build community, and stay connected to PlayStation beyond the console. Designers on your team work across a range of Connect initiatives, with a focus on creating intuitive, inclusive, and engaging experiences that support meaningful player connections, positive social interaction, and seamless mobile engagement across the PlayStation ecosystem.

In this role, you will partner closely with product, research, engineering, data, and business teams to define strategy, translate customer insights into impactful design solutions, and deliver high-quality experiences at scale. You will be responsible for developing design talent, elevating craft, driving clarity through complex product spaces, and ensuring the team’s work balances player needs, business goals, platform capabilities, and long-term product vision.

You will join the Connect design team in a hybrid role based in San Mateo and be part of the broader Sony design organization. You will collaborate with a global network of designers to advance systems thinking, strengthen design quality, and deliver forward-looking, player-centered experiences that help define the future of connection and community on PlayStation.

Responsibilities

  • Lead and develop a team of UX designers across Connect.
  • Set clear priorities across multiple product areas, balancing near-term delivery with long-term experience strategy.
  • Communicate team priorities, progress, and decisions clearly across design, product, engineering, and leadership.
  • Build strong partnerships with cross-functional teams to align on goals, solve complex problems, and deliver high-quality player experiences.
  • Coach and support designers through regular feedback, career development, and performance management.
  • Partner with designers across Sony to drive consistency, adopt design systems, uphold quality standards, and contribute to evolving best practices.

Requirements

  • BA/BS in Interaction or Product Design, Human Factors, or equivalent experience.
  • 1-3 years experience as a design leader in a large product design organization.
  • 5+ years of product or UX design experience, including platform or systems-level work.
  • A portfolio that showcases thoughtful, simple, deliberate & intuitive design, with extraordinary  interaction, motion, and visuals.
  • Experience shipping complex, multi-surface experiences (console, mobile, web, or connected devices).
  • Strong systems thinking and interaction design skills.
  • Ability to operate independently in ambiguous, technically complex environments.
  • Experience collaborating closely with cross-functional partners.
  • High level of proficiency with Figma, including components, auto-layout, prototyping, tokens, animation, plugins, etc.
  • Clear, concise communication and presentation skills.

Bonus

  • Strong understanding of the PlayStation ecosystem, platform strategy, and service landscape.
  • Demonstrated history of leading products from early concept through successful launch at scale.
  • Deep knowledge of player behaviors, gaming culture, and industry trends.
  • Experience operating effectively within globally distributed, cross-functional teams.
  • Proven ability to design scalable, localized experiences for diverse international markets.

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. 

In addition, this role
is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.


The estimated base pay range for this role is listed below.
$203,400$305,000 USD

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.


Skills Required

  • BA/BS in Interaction or Product Design, Human Factors, or equivalent experience.
  • 1-3 years experience as a design leader in a large product design organization.
  • 5+ years of product or UX design experience, including platform or systems-level work.
  • A portfolio showcasing thoughtful, simple, deliberate & intuitive design with strong interaction, motion, and visuals.
  • Experience shipping complex, multi-surface experiences (console, mobile, web, or connected devices).
  • Strong systems thinking and interaction design skills.
  • Ability to operate independently in ambiguous, technically complex environments.
  • Experience collaborating closely with cross-functional partners (product, research, engineering, data, business).
  • High level of proficiency with Figma, including components, auto-layout, prototyping, tokens, animation, plugins, etc.
  • Clear, concise communication and presentation skills.
  • Strong understanding of the PlayStation ecosystem, platform strategy, and service landscape.
  • Demonstrated history of leading products from early concept through successful launch at scale.
  • Deep knowledge of player behaviors, gaming culture, and industry trends.
  • Experience operating effectively within globally distributed, cross-functional teams.
  • Proven ability to design scalable, localized experiences for diverse international markets.

PlayStation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PlayStation and has not been reviewed or approved by PlayStation.

  • Healthcare Strength The package includes medical, dental, vision, prescription coverage, mental wellbeing programs, disability, and life insurance. Feedback suggests coverage breadth is a consistent strength that helps anchor overall comp satisfaction.
  • Retirement Support U.S. offerings include a 401(k) with a company match along with student‑loan repayment and a college‑savings plan match. These financial supports are positioned as strong additions to total compensation.
  • Parental & Family Support Offerings include paid parental and family‑care leave, fertility and family‑forming support, backup care, and child developmental resources. Feedback suggests these programs are valued and contribute to a well‑rounded package.

PlayStation Insights

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The Company
Aliso Viejo, CA
8,768 Employees
Year Founded: 1994

What We Do

PlayStation has been at the forefront of interactive and digital entertainment since the debut of our first console in 1994. Our products delight millions across the world through incredible games, cutting edge experiences and access to many types of media. This commitment to amazing our fans is at the core of who we are and one we share with Sony Corporation, internationally known as a leader in music, movies and consumer electronics. We can only achieve this goal by welcoming talented people and empowering them to do their best work. From game developers to data scientists, software engineers to cybersecurity experts, marketing to accounting and finance professionals, we’re always looking for talented people who share a passion for creating and our commitment to delivering amazement.

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